Job description
About Zipline
Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing, and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments, and consumers. The technology is complex, but the idea is simple: a teleportation service that delivers what you need when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.
About You and The Role
The role of the Head of Facilities is to ensure the success of Zipline’s operations and cross-functional teams in Ghana by maximizing facility up-time, safety, productivity, comfort, and cleanliness. You will oversee facilities management, administration, and procurement and also supervise external contracts and vendors. If you are an organized self-starter who proactively recognizes problems and works collaboratively to solve them, then this could be the role for you!
As the Head of Facilities, you will also play an essential role in liaising with the facilities leads at the various distribution centers in Ghana to ensure operations are well-coordinated and running seamlessly. Without you and the work you put in to achieve results, our teams will not be successful.
What You’ll Do
- Key asset maintenance: Developing best practices for the team to track and maintain key moveable and immovable assets, ensuring correct use, maintenance, repair and spare parts across 6 individual locations.
- Driving Workplace Safety: You will ensure that all facilities adhere to both local and organizational safety standards by supervising the development and execution of comprehensive safety protocols. You will regularly monitor safety performance and implement corrective actions as needed to maintain a secure working environment.
- Leading Functional Development: You will build and cultivate a highly skilled, resource-efficient facilities team by driving training, skill-building initiatives, and continuous professional development. You will promote operational excellence and the efficient use of resources, contributing to the long-term success and scalability of Zipline’s operations.
- Administering Documentation and Reporting: You oversee facility-related documentation and records, ensuring that all necessary communications, reports, and action items are managed accurately and promptly. You will maintain an organized filing system for all facility-related documents and support the coordination of virtual meetings and appointments.
- Stakeholder Coordination and Engagement: You will facilitate high-level coordination and communication between cross-functional teams, stakeholders, and senior leadership. You will organize and lead meetings with internal and external parties to align priorities and ensure that all facility operations meet Zipline’s strategic objectives.
What You’ll Bring
- Education: Mechanical, Electrical, Civil or Industrial Engineering degree preferred
- Experience: A minimum of 5 years of experience in facilities management or a related field, preferably at a manufacturing plant, commercial property or public utility.
- Expertise: Strong proficiency in facilities operations, maintenance and asset management, energy optimization, construction and permitting. Demonstrated ability to optimize facility performance and drive operational efficiency in a multi-country setting.
- Leadership: Exceptional leadership skills with the ability to manage remote teams effectively, ensuring performance excellence while fostering a culture of accountability and continuous improvement.
- Communication: Superior written and verbal communication skills with a proven ability to engage and influence stakeholders at all levels, both remotely and in-person.
- Technical Skills: Expertise in general data analysis, thermodynamics, capacity planning and engineering drawing interpretation.
- Must be eligible to work in Ghana.
WHAT ELSE YOU NEED TO KNOW
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
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Please Note
We have received reports stating that certain individuals are reaching out to people under false pretenses, claiming to be Zipline employees, affiliates, agents, or representatives. They may seek to gain access to your personal information or to acquire money from you by offering fictitious employment opportunities or by claiming that they are contacting you on Zipline’s behalf.
Genuine Zipline employees or representatives will never ask you for money or payment in exchange for employment opportunities or other related services. Any such offer of employment or any other service in exchange for fees that claims to be from us is deceitful and part of a fraud.
If you believe you have been targeted by a fraudulent party, we ask that you immediately get in touch with us via email at [email protected] upon receiving a suspicious offer or claim.
