Job description
Company Description
Who we are…
At Trustonic our products are making a difference across the world. One moment we’re ensuring low-income families worldwide can access the life-changing benefits of an internet-enabled smartphone. The next we’re protecting the safety and integrity of the vehicles we drive and the devices we care about.
We pride ourselves on living by the Trustonic culture code, a blueprint for our journey that recognises that great working environments don’t guarantee success, but bad ones almost always ensure failure.
Working here, you’ll find a company that celebrates its diversity and is looking to do the right thing: for each other, the community and the planet. We believe in equal opportunities and take to heart the old African proverb ’If you only want to go fast, go alone. If you want to go far, go together’.
We work flexibly when and where we’re at our best, but regardless of how you choose to work, we’ll make sure you feel like one of the team.
Click here if you would like to find out more about Trustonic’s culture code.
If you would like to work in a fast-moving global technology company, with great ambition, then we’d love to hear from you!
Job Description
We are seeking a seasoned Head of Product Management to lead the strategic direction, execution, and performance of our SaaS platform, Services and Android applications. This role will serve as the voice of the product, internally and externally, representing the Chief Product Officer across all product-related matters.
You will be responsible for shaping the product, driving execution, and mentoring a high-performing global team of product managers. This is a pivotal leadership role that requires a deep understanding of SaaS business models, product lifecycle management, and the evolving landscape of AI-powered tools and platforms.
As the Head of Product Management your responsibilities will include:
- Define and drive our SaaS product; strategy, and roadmap in alignment with business goals and customer needs.
- Lead and mentor a high-performing team of product managers, fostering a culture of ownership, innovation, and continuous improvement.
- Partner closely with Engineering and Design to deliver high-quality, scalable products that solve real customer problems.
- Collaborate deeply with Product Marketing to shape positioning, messaging, and go-to-market strategies that resonate with target audiences.
- Work hand-in-hand with Commercial and Sales teams to ensure product-market fit, support revenue growth, and align product development with market opportunities.
- Use market intelligence, customer insights, and competitive analysis to inform product decisions and identify new growth areas.
- Own the end-to-end product lifecycle—from discovery and validation through delivery and iteration—ensuring measurable impact and customer satisfaction.
- Champion cross-functional alignment and communication across the organization, acting as a bridge between technical and commercial stakeholders.
- Drive operational excellence in product planning, prioritization, and execution, ensuring delivery against key business metrics.
Who you are…
You are a strategic product leader with deep experience in building and scaling platform products, from concept through to successful market launch. You bring a hands-on approach to product management and are equally comfortable navigating technical discussions, shaping user experiences, engaging with commercial teams and, customers at the executive level.
You have a proven track record of delivering software products, leveraging customer insights and data to inform go-to-market strategies. Your leadership style is grounded in clarity, accountability, and empowerment; building high-performing teams that thrive on ownership and collaboration.
With a sharp focus on commercial execution and performance, you consistently drive products to plan while ensuring exceptional customer experiences. You play a pivotal role in shaping the future direction of the business, aligning product vision with strategic outcomes and long-term growth.
As the Head of Product Management you are/have:
- Strategic thinker with a strong bias for action and the ability to operate hands-on.
- Comfortable navigating ambiguity and driving clarity in fast-paced, evolving environment.
- Strong communicator and storyteller, able to influence and inspire across all levels of the organisation.
- Collaborative leader who builds trust and alignment across cross-functional teams and external partners.
- Passionate about innovation, with a growth mindset and a willingness to challenge the status quo.
- Skilled in balancing creativity with commercial pragmatism to deliver measurable business outcomes.
- Experienced in working within start-up, scale-up, or transformation contexts, with a proven ability to adapt and thrive.
- Deep curiosity about emerging technologies, customer behaviour, and market dynamics.
What makes you, you…
As the Head of Product Management you will have the following:
Knowledge
- Deep knowledge of SaaS, and cloud platforms eco-systems
- Deep knowledge of Carriers, Retailer, Financiers & OEMs/Mobile eco-system
- Keen awareness of security platforms
- Knowledge of MDMs, Android & iOS
- Knowledge of software development lifecycle
Skills
- High technical fluency with the ability to collaborate deeply with engineering and design teams.
- Strong data literacy, including working knowledge of machine learning concepts (e.g., supervised/unsupervised learning, NLP, generative AI).
- with AI-enhanced product tools such as AI Agents.
- Proficient using AI tool for use in modern product & design practices, analysis, and insight generation.
- Champion of cross-functional collaboration, ensuring alignment across engineering, design, marketing, and operations.
Experience
- 10+ years of progressive product management experience, including 3+ years in senior leadership role driving strategy, execution, and team development.
- Proven track record leading SaaS platforms and mobile applications with global reach.
- Deep commercial acumen with a strong understanding of market dynamics, customer segmentation, and competitive positioning.
- Demonstrated success in shaping go-to-market strategies using customer insights, market data, and performance metrics.
- Experience managing empowered product teams, fostering a culture of ownership, accountability, and continuous learning.
- Skilled in coaching product managers on discovery practices, hypothesis-driven development, and customer-centric validation.
- Strong background in authoring and managing MRDs, PRDs, and product documentation that align cross-functional teams.
- Extensive experience integrating AI capabilities into product strategy, from ideation through to roadmap execution.
- Adept at translating complex technical concepts into clear, actionable insights for diverse stakeholders.
- Thought leadership grounded in modern product principles, leveraging AI tool
Qualifications
- A bachelor’s degree in a relevant field such as Business Administration, Innovation Management, Engineering, Computer Science, or a related discipline is required.
- A master’s degree—preferably an MBA or a postgraduate qualification in Innovation or Technology Management—is highly desirable due to the strategic and cross-functional nature of the role
Additional Information
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Trustonic is an equal opportunity employer. We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge .
