Job description
Description
Status: Full-Time position with full benefits
Hours: 40
Shift: M-F 8:00am – 5:00pm MST
Location: Must reside in Colorado, Wyoming or Montana to be considered
Training: 3 weeks (paid) Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/Aurora Office
Salary Range: $40,000- $43,680 per year depending upon experience, plus monthly uncapped commission opportunity
About the Company
Revenue Enterprises is a Customer Service Contact Center designed to support the Revenue Cycle and Patient Customer Service needs of our healthcare clients. We operate around the simple principles of integrity, passion, and respect. Holding these values are the foundation of how we approach our clients’ success. If our values align with you, join our team and play a unique and important role in our mission to change healthcare for the better.
What makes REL different?
Family owned business where you become part of the family- not just a number
Over 20 years of consistent and healthy growth with world class clients
Your voice is heard and appreciated
You are a part of the success with your ideas and your efforts
You are appreciated and valued
Award winning workplace: 2022-2024 Top 10 Best Places to Work in Collections - Earned #10 spot in the Country!
Competitive pay and incentive program
We promote from within! Grow your career with Revenue Enterprises
Work from home opportunity with modified in-office work options available for those who like the “office” setting
What you will be doing:
Providing outstanding customer service and resolving unpaid healthcare accounts through both outbound and inbound calls
Helping patients and their families to understand their bill, answering questions about their debt
Collaborating with patients to come up with an affordable plan to resolve their outstanding balance via payment plans and settlements
Accepting and processing credit card and ACH checks payments by phone
Accurately and quickly documenting all work efforts
Adhering to all Federal and State laws and regulations compliantly helping consumers to understand their rights
Salary Range:
$40,000- $43,680 per year depending upon experience, plus monthly uncapped commission opportunity
***Must reside in Colorado, Montana, or Wyoming to be considered
Requirements
Must be Colorado, Wyoming or Montana resident
2+ years professional experience, with demonstrated history of retention
Prior Collections experience handling delinquent accounts
Experience in customer service and/or healthcare preferred (but not required)
Authorization to work in the US
High school diploma or GED
Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel)
Bilingual English/Spanish skills is a plus!
Typing 40+ WPM with 90% accuracy preferred
Experience working from home preferred
Prior collections experienced preferred
Revenue Enterprises is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state or local laws.
