Revenue Enterprises, LLC

We founded Revenue Enterprises, LLC in 2004 to partner with healthcare organizations. We support enterprise health systems, hospitals, and integrated delivery networks by providing patient-focused financial solutions. With over 35 years of experience in healthcare revenue cycle management, we use technology to improve patient financial engagement, revenue integrity, and cash flow, all while maintaining a positive patient experience.

Our services include Self-Pay Early Out & Precollections, Bad Debt Collections, Patient Financial Services Consulting, AR Special Projects, BPO Scheduling Services, Call Center Overflow Support, and Patient Access Scheduling. Our core offerings are Patient Financial Experience Solutions, which focus on educating patients and improving satisfaction to achieve financial results, and Extended Business Office - Contact Center Solutions, which provides flexible support for inbound and outbound calls.

We integrate with client teams to build personalized relationships with patients for a smoother billing process, patient satisfaction, and better financial outcomes. Our average rolling collections rate is 40.43%, and we achieve 88% patient satisfaction. We customize workflow strategies using our business analytics and collection techniques.

We manage data integration through an EDI process that includes multi-level authentication, encryption, and secure file transfer protocols. We also automate new business and transaction loads and perform regular reconciliation. We maintain compliance through detailed policies, ongoing training, and adherence to regulations like HIPAA, CFPB, 501®, Red Flag Rules, Hi-Tech, FDCPA, TCPA, FCRA, and SOC2 audited standards.

Our mission at Revenue Enterprises is to provide healthcare revenue cycle solutions that prioritize patient engagement and satisfaction while improving cash flow. We operate on principles of integrity, passion, and respect. These values guide how we manage accounts receivable, always focusing on patient experiences and client results.

Our operational beliefs include:

• Be Your Word: We fulfill our commitments as stated.
• Be In Communication: We keep others informed and address issues promptly.
• Resolve it Now: We take steps to answer questions from patients, consumers, or clients on the first interaction.
• Inspire Enthusiasm: We aim to make interactions meaningful, memorable, uplifting, or inspiring.
• Be Grateful: We express genuine appreciation and kindness.
• Care: We demonstrate concern for getting tasks right and being helpful to our team, leaders, clients, and patients.

We advocate for our clients, patients, team, our reputation, and our business.

We employ between 51 and 200 individuals. We have a family-like and award-winning workplace culture that supports internal advancement and offers flexible work options, including hybrid in-office and remote roles depending on the position. Our team values collaboration and is dedicated to helping others and making a difference in healthcare.

Our team members have recognized us as a “Great Place to Work.” We were also named an “Employer of Choice Colorado 2023” and a “Best Place to Work in Collections” for five consecutive years.

Our leadership team includes:

• Timothy Brainerd (CEO)
• Kris Brumley (President & COO)
• Douglas Dunbar (VP of Sales & Marketing)
• Robert Sterett (VP of Information Technology)
• Karie Bostwick (VP of People and Compliance)

We provide several benefits and perks for our employees:

• Health, dental, and vision insurance with company participation.
• Remote or in-office work options, depending on the position and performance.
• Generous paid time off accrual and paid holidays, starting from the first day of employment.
• Professional development support, including paid 3-week training, tuition reimbursement, and professional certification reimbursement for career advancement.
• Competitive pay and incentive programs.
• A supportive work environment that promotes internal growth and advancement.