Job description
We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love.
Sourcepass has acquired and continues to acquire companies across all avenues of technology bringing more than 40 years of expertise to all of our service areas.
Today, Sourcepass comprises over six hundred employees serving more than two thousand clients across twenty unique vertical markets. And the best is yet to be.
Our achievements speak for themselves: named to the Inc. 2022 Best in Business list, honored with two 2023 Stevie® Awards, listed on CRN’s 2023 Solution Provider 500, and recognized in Gartner’s 2024 Magic Quadrant™. Most recently, we were awarded PAX8’s 2024 Partner of the Year and designated as Microsoft CoPilot MVP. We take pride in these accolades and continue to push boundaries in the IT consulting industry.
Join us and be part of our journey toward even greater accomplishments.
POSITION SUMMARY
The Incident Response Analyst is a front-facing role, working directly with incoming alerts, reports, and metrics to monitor and maintain the security of Sourcepass’ clients. The Response Analyst will help lead the SOC team, acting as a subject matter expert when questions arise. The Response Analyst will be on-hand to respond to incidents that occur within client environments. The Response Analyst will participate in the identification, containment, eradication, recovery, and reporting of incidents. Some incidents will be handled remotely, while others will require onsite travel. When not working incidents, the Response Analyst will perform triage work alongside the Security Analysts. This position reports to the Director of Incident Response. The salary for this position is $70,000+ (negotiable based on experience).
RESPONSIBILITIES
- Respond to incidents within client environments. Perform investigation, recovery, and reporting of such incidents.
- Travel onsite when required
- Provide subject matter expert guidance to the Security Analysts
- Monitor incoming alerts, reports, and metrics from a variety of a systems to perform triage
- Perform automated or manual patching of discovered vulnerabilities or misconfigurations
- Clearly explain event sources and resolutions to clients
- Clearly document steps taken
- Follow documented procedures to drive resolution
- Make recommendations for improvements to processes and tools
DESIRED SKILLSET/EXPERIENCE
- Bachelor’s Degree or better from an accredited institution
- Willingness to learn and improve both core function skills and potential additional security role skills
- Both strong written and strong verbal communication skills, both internally and client-facing
- Basic understanding of SOC practices and processes
- Strong understanding of incident response practices and processes (familiarity with NIST SP 800-61r2, 800-83, and 800-86 desired; MITRE ATT&CK framework a plus.)
- Strong understanding of the Windows operating system (Linux and Macintosh a plus)
- Strong understanding of the Windows ecosystem (Active Directory, Azure, Microsoft365)
- Experience with ticketing and tracking systems
- Strong knowledge of networking protocols and topologies, as well as network analysis
- Intermediate understanding of malware analysis
- Analytical, problem solving, critical thinking skills
- Strong understanding of OS and network auditing
- Knowledge of scripting languages (PowerShell, batch, etc.) a plus
- Knowledge of compliance frameworks (HIPAA, PCI, Title 23 NYCRR 500, NIST SP 800-171, etc.) a plus
- Security+, E|CIH, & GCIH certifications (or equivalents) all preferred
Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States
