Job description
We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love.
Sourcepass has acquired and continues to acquire companies across all avenues of technology bringing more than 40 years of expertise to all of our service areas.
Today, Sourcepass comprises over six hundred employees serving more than two thousand clients across twenty unique vertical markets. And the best is yet to be.
Our achievements speak for themselves: named to the Inc. 2022 Best in Business list, honored with two 2023 Stevie® Awards, listed on CRN’s 2023 Solution Provider 500, and recognized in Gartner’s 2024 Magic Quadrant™. Most recently, we were awarded PAX8’s 2024 Partner of the Year and designated as Microsoft CoPilot MVP. We take pride in these accolades and continue to push boundaries in the IT consulting industry.
Join us and be part of our journey toward even greater accomplishments.
POSITION SUMMARY
A Technical Project Manager (PM) is a project manager with a strong technical background that is typically focused on the more technical aspects of the product. A Technical PM works more closely with the engineering team than the business, sales, and marketing teams of the organization.
RESPONSIBILITIES
- Identify pain points and blockers in the developer experience, and work with cross-functional teams to create a best-in-class experience for developers and QA team members
- Review user interviews, user testing and research to understand user behavior as they integrate with various projects
- Collaborate with cross-functional teams, such as the client / stakeholder, development, design, and customer support, to ensure that the product is delivered on time and meets the needs of customers and developers
- Develop and maintain KPIs and metrics to measure and track progress towards success and drive a cross-functional team to set qualitative objectives and quantitative goals
- Stay informed about the latest trends and best practices in development technology and use this knowledge to continuously improve the products
- Be the subject matter expert for your functional area and the product suite
DESIRED SKILLSET/EXPERIENCE
- Minimum of 5 years work experience in high-scale developer, enterprise or consumer facing products
- Work closely with the development and QA teams and manage the sprints, scrum sessions and release deployment for strong and complex client applications
- Deep understanding of the tech stack and capabilities : C# .NET, SQL and MVC/Razer/Angular Front End.
- Understanding of API design and developer experience best practices
- You should be able to identify pain points in the developer experience and process and work with engineering teams to improve it
- You are a learner, scrappy, take full ownership and thrive in a dynamic and ambiguous environment
- Have a mix of product management skills, technical expertise, communication skills, data-driven mindset, and leadership skills, with a focus on the stack, database workflows and developer experience
- Should be comfortable dealing with ambiguity and solve problems without hand holding
- Ability to manage multiple complex projects at various stages of product development simultaneously
