Insurance Claims Adjuster

at Alexander Shunnarah Trial Attorneys
💰 $70k-$80k
🇺🇸 United States - Remote
🌐 All Others🔵 Mid-level

Job description

Why Work For Us

Alexander Shunnarah Trial Attorneys is a rapidly growing personal injury law firm based in Alabama with offices across the nation. We handle complex cases and provide each attorney and staff with the support they need enabling us to best serve our clients. Our attorneys and staff pride themselves on their skill set, experience, compassion, and commitment. We are dedicated to giving our clients the utmost attention and care while fighting for them to get what they deserve.

At Alexander Shunnarah Trial Attorneys, we take a real approach. We are innovative, always finding ways to be better, and have a go-getter mentality across the board. Each team member plays a critical role in our mission. We know our people are what makes us great. If you’re looking for a career where you can help make a difference in the lives of others alongside a supportive team, we encourage you to apply!

What We Value

  • Client Commitment
  • Integrity
  • A Will to Win
  • Teamwork
  • Personal Accountability
  • Passion

Are you ready to make a significant impact in personal injury cases? We’re on the lookout for a dedicated and detail-oriented Case Manager to join our team and support our attorneys through all phases of pre-litigation and some litigation. If you’re passionate about client advocacy and have experience as a Claims Adjuster or Personal Injury Case Manager/Legal Assistant, this role is perfect for you!

We prefer onsite for this role, but we are open to hybrid or remote for the right candidate who is currently located within the state of Massachusetts.

What You’ll Do:

  • Own the docket: Handle a full slate of pre-litigation injury files—plus the early stages of litigation—taking each case from intake through signed release with minimal attorney touchpoints.
  • Drive negotiations: Analyze coverage, build demands, and negotiate directly with adjusters to hit or beat firm-set settlement and cycle-time targets.
  • Guide the client experience: Serve as the primary contact for clients and medical providers, giving timely updates, gathering records, and coaching clients on treatment and recovery milestones.
  • Control the paperwork: Order, audit, and summarize medical bills and liens, track all deadlines, and maintain immaculate digital files in Filevine (or similar) so attorneys can drop in and see instant status.
  • Clear the finish line: Finalize lien resolutions, draft closing statements, and coordinate disbursements to wrap cases cleanly and keep referrals flowing.

What You Need

  • At least two years of bodily-injury insurance claims–adjusting experience handling full liability evaluation and settlement authority of fifty thousand dollars or more
  • Or at least five years of plaintiff-side personal-injury case management in a high-volume firm where you personally negotiated settlements with insurance agents.
  • Demonstrated record of independently moving a docket of sixty or more pre-litigation injury files from intake through signed release, including demand drafting, policy limits analysis, lien resolution, and final disbursement.
  • Solid grasp of medical terminology and the ability to read, summarize, and value treatment records and bills without attorney guidance.
  • Proven negotiation results that meet or exceed firm-set settlement targets and cycle-time expectations.
  • Working knowledge of state-specific personal-injury statutes, comparative-fault rules, lien subrogation, and coverage triggers.
  • Proficiency in Microsoft 365 plus at least one cloud case-management platform such as Filevine, Litify, or Clio, including custom-report generation.
  • Exceptional client-facing communication skills and the confidence to coordinate directly with adjusters, providers, and opposing counsel.
  • Bachelor’s degree, paralegal certificate, claims-adjuster license, or any combination that shows formal training in claims, law, or healthcare documentation.
  • Availability to be in office most days during onboarding, then operate with minimal supervision while meeting/exceeding weekly productivity metrics agreed upon with the managing attorney.

What You Get:

  • A Great Role: Full-time position with opportunities to grow and contribute to impactful cases.
  • Comprehensive Benefits: Dental, vision, and health insurance, plus supplemental insurance and paid time off.
  • A Supportive Environment: Join a team that values collaboration, innovation, and your professional development.
  • A Competitive Salary: $70,000-80,000/year + uncapped commission plan (~$1000-3000/month on average)
  • Remote Option: we are open to hybrid or remote for the right candidate (must reside in Mass.)

Ready to advance your career and make a real difference? Apply now and become a vital part of our dedicated team!

#zr

Alexander Shunnarah Trial Attorneys is committed to a diverse and inclusive workplace. Alexander Shunnarah Trial Attorneys is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email [email protected].

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Alexander Shunnarah Trial Attorneys

  • 51-200 employees
  • Founded in 2001
  • 4 remote jobs

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