Job description
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
Job Summary:
We are seeking an Automation Engineer with strong software development skills to design, develop, and implement scalable automation solutions that enhance operational efficiency and streamline business processes.
If you have a passion for Development and enhancing automation delivery metrics, you will have a deep understanding of automation frameworks, machine learning models, and data-driven decision-making processes, with a strong self-starter mindset to own and deliver on various projects in a timely manner.
In this role, you will collaborate with cross-functional teams to identify automation opportunities, integrate AI technologies into existing systems, and ensure scalable, secure, and maintainable solutions. You will also be responsible for monitoring system performance, troubleshooting issues, Data center development and transformation, to continuously optimize workflows using AI-driven insights.
Key Responsibilities:
•Design and develop automated solutions for scheduled processes and workflows centered around AI agents
•Build and maintain AI focused backend systems with focus on reliability and scalability
•Map existing manual processes and identify automation opportunities
•Implement AI agent integrations to handle routine tasks and decision-making
•Collaborate on light project management activities including planning and tracking
•Write clean, maintainable Python code and related technologies
•Document automation workflows and maintain system architecture
•Assist in penetration testing of applications
•Design, build, and fine-tune detection rules, correlation searches, and analytics across SIEM tools to ensure accurate, high-fidelity threat identification.
•Collaborate with SOC analysts and incident responders to validate detections, implement new use cases, and evolve the SIEM environment in line with emerging attack techniques and business requirements.
Your Key Strengths:
•2-5 years of software development experience with a focus on security
•Strong Python skills with experience in automation frameworks
•Genuine excitement about AI agents and process automation
•Experience with task scheduling, workflow orchestration, or process automation
•Understanding of backend development principles and API design
•Familiarity with Model Context Protocol (MCP) and AI tool integrations
•Hands-on understanding of AI tools and their practical applications
•Knowledge of information security principles and secure coding practices
•Understanding of application security and infrastructure security considerations
•Collaborative mindset with light project management capabilities
•Problem-solving approach to identifying and eliminating manual bottlenecks
$110,000 - $120,000 a year
Canada: At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $110,000-$120,000 + Fulltime Benefits.
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
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PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
