Job description
About LILT
AI is changing how the world communicates — and LILT is leading that transformation.
We’re on a mission to make the world’s information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality.
At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues— Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI.
The Production Team at LILT:
LILT’s Production Team is a global workforce, operating across four continents. We are passionate about localization and making information accessible to all. The Team spans project management, program management, quality, and talent management, working with some of the world’s largest organizations.
Working in LILT’s Production Team you will have access to leading tools, collaborative teammates, and opportunities to make a real impact.
What You’ll Do:
The Project Manager, Production ensures successful production execution across a portfolio of Life Science accounts. This role is a fundamental component of the production life cycle, ensuring projects are delivered on-time, on budget and to accepted quality standards. The Project Manager, Production will have customer facing production duties as well as internal responsibility to delegate project coordination and administrative work to teams of Production Coordinators.
Key Responsibilities:
Able to complete project management tasks autonomously
Responsible for maintaining resources, core teams and pipeline to support project management work
Responsiveness to internal and external comms within pre-defined SLAs
Risk analysis to identify risks, potential issues, plan to and mitigate them
Able to define and delegate admin work to PCs Interns
Able to take responsibility for end to end project deliverables in accordance with SLAs
Effectively balances and manages priorities across a variety of task types and customers
Establishes deadlines /ensures deadlines are feasible and completes tasks by said deadlines
Escalates issues or problems to manager in an effective manner, along with proposed solutions
Asks pertinent questions to ensure full comprehension of the task in hand; Strictly follows Production SOPs and best practices. Responsible for CM, Quality and OTD KPIs.
Manage the end to end project management workflow
Ensure all projects are delivered on time as per customer SLA
Manage quality at project level - including Review, Verification, QA, LQE
Responds quickly and efficiently to internal and external stakeholders
Ensure all system admin, including data entry, is accurate
Process and approves invoicing and payments
Perform file analysis and engages with Solutions team for support on file types
Creates and monitors linguistic assets (TM, Style Guides, reference material)
Demonstrates a deep understanding of all production workflows and processes related to their accounts
Utilize systems and tools released by Production Enablement
Train supporting resources on key production processes and methodology
Develop and maintain process documentation related to their task load and the tasks delegated to other resources.
Consistently follow correct protocols for tasks and accounts.
Monitor and enforce adherence to correct production procedures
Provides insight to Strategist into revenue forecasts based on production volume
Manage quality complaints and feedback received from stakeholders
Raise Customer Support tickets for 100% of production blockers (Jira)
Identifies resource requirements for production work
Performs self-sourcing in our existing vendor database and enters sourcing requests when new vendors are needed
Completes ongoing risk assessment and mitigation for all production areas.
Manage linguist communication for all projects
Skills and Experience:
A Bachelor’s degree, or equivalent; Master’s degree preferred
2+ years of proven project management experience in clinical trials localization preferred
Excellent client-facing and internal communication skills
Solid organizational skills including meticulous attention to detail and multitasking skills
Able to meet deadlines and work under pressure
Our Story
Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born.
LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI.
With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning.
Our Tech
What sets our platform apart:
Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent
Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing
100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation
Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review
LILT in the News
Featured in The Software Report’s Top 100 Software Companies!
LILT makes it onto the Inc. 5000 List.
LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry.
Check out all our news on our website.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT’s Privacy Policy at https://lilt.com/legal/privacy .
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at [email protected].
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
