Job description
Sprout Social is looking to hire a Manager, Agency Sales to the Sales & Success team, to be based remotely in Ireland.
We are seeking a collaborative and motivated sales leader to oversee a team of Account Executives. Our Agency Sales team is focused on developing and closing sales opportunities across new business & existing accounts.
Why join Sprout’s Sales & Success team?
Joining the Sales and Success team is an opportunity to accelerate your career. We’re a winning team selling and supporting the leading social media management platform for businesses. Not only do you get to work alongside some of the sharpest minds in the industry, you also get to work with some of the biggest Agencies in the world including Omnicom, Dentsu, Havas & IPG. And the real kicker? You get to design your own career and follow the path that’s best for you. Wherever you want to go, we’re committed to helping you get there.
What you’ll do
- Meet (and exceed) revenue, operational, and strategic goals as well as foster the professional growth, development and success of your team members
- Spend time coaching, counseling and mentoring Account Executives in all aspects of sales and effectiveness
- Provide timely and practical feedback to senior leadership for new and interesting go-to-market strategies
- Lead, mentor, and motivate a team of Agency Account Executives to exceed monthly and quarterly sales targets.
- Develop and implement effective sales strategies and tactics to drive high-volume sales within the EMEA market.
- Set clear performance expectations, track key sales metrics (KPIs), and provide regular coaching and feedback to team members.
- Analyze sales data to identify trends, opportunities for improvement, and optimize sales processes.
- Work cross-functionally with product, customer success, and other teams to ensure a seamless customer experience.
- Continuously evaluate and improve sales processes to enhance team efficiency and productivity.
- Accurately forecast sales performance and provide regular reports to senior management.
- Stay informed about market trends, competitor activities, and customer needs within the EMEA region.
- Ensure the team adheres to all company policies and sales compliance guidelines.
What you’ll bring
We’re looking for a leader with a strong background in B2B SaaS leadership and sales experience. This candidate must be consultative, highly motivated, data driven, and be willing to work in a fast-paced, dynamic and growing environment.
The minimum qualifications for this role include:
- 2+ years of SaaS sales leadership experience
- A consistent and measurable track record of success that you can easily speak to and highlight – both as an individual salesperson and as a leader within a sales organization
- Demonstrated understanding and application of effective new business and growth selling strategies and closing techniques
- Demonstrated passion for hiring, developing and coaching top sales talent
Preferred qualifications for this role include:
- Knowledge and understanding of the digital agency landscape in EMEA
- Exceptional communication skills and analytical acumen
- Experience in developing and implementing strategic account plans
- Technical expertise and ability to acquire knowledge of new products
- Demonstrated ability to deal with change and be a team player
How you’ll grow
Within 1 month, you’ll plant your roots, including:
- Partner with your Senior Leader to define key success metrics for your role and how you will measure against them
- Meet your team in 1:1s to understand each person as an individual, what’s working, what’s not, and gather learnings to implement in your role
- Dive right into our platform to learn about what makes our platform unique and why customers love our solutions
- Learn Sprout’s go-to-market messaging, key differentiators, develop and personalize segment-specific value propositions
- Learn the relevant customer stories and case studies to justify your value propositions with real ROI examples from the field
Within 3 months, you’ll start hitting your stride by:
- Meet with leaders throughout the Sales, Sales Development, Sales Engineering & Customer Success organization that share responsibility for obtaining similar targets and identify areas of opportunity
- Meet with the recruitment team to consistently recruit and attract top Account Executives to further build your team and get ahead of talent needs
- Establish a strong understanding of sales enablement, create/analyze team reports, and identify coaching opportunities
- Begin coaching and mentoring your team with call listening through Gong, call shadowing and role plays to help them improve, both professionally and personally
- Assist in negotiations and deal strategy
- Create an early concept of a future plan for your team and begin prioritization for future quarters
Within 6 months, you’ll be making a clear impact through:
- Measure initial process improvements and make adjustments where appropriate
- Have built strong cross departmental relationships with Marketing, Sales Operations, and Product teams
- Step up as a leader to share best practices across the Sales & Customer Success organization and help others grow from your experiences
- Meet agreed-upon goals and targets relating to revenue targets and team productivity.
- Continue to develop your team, both personally and professionally
- Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals
Within 12 months, you’ll make this role your own by:
- Consistently meet and exceed monthly pipeline and revenue targets
- Obtain (solicited and unsolicited) and act upon peer, customer, and leadership feedback
- Be recognized as a subject matter expert and leader at Sprout
- Establish and begin executing against the long term plan for your team
- Promote members on your team and create a bench of new talent
Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.
Our Benefits Program
We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:
Insurance and benefit options that are built for both individuals and families
Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
High-quality and well-maintained equipment—your computer will never prevent you from doing your best
Wellness initiatives to ensure both health and mental well-being of our team
Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
Growing corporate social responsibility program that is driven by the involvement and passion of our team members
Beautiful, convenient and state-of-the-art offices in Dublin’s city centre, for those who prefer an office setting
Whenever possible, we want to provide team members the flexibility to work in the location that makes the most sense for them. If you prefer an office setting, this role may be based in our Dublin location. If you prefer to work remotely from another location within Ireland and/or the UK, we will accommodate you as best as possible.
#LI-Remote
If you are based in another location within EMEA, we aren’t able to hire in your location at this time; however, if you’d like to stay in touch with us in case that changes in the future, please apply and we’ll save your application for possible future consideration.
