Job description
Hi, we’re Oscar. We’re hiring a Marketing Operations Implementation Associate to join our Marketing team.
Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the role
As an Associate, Marketing Operations Implementation Associate, you will be responsible for core technical tasks and functions associated with building and launching campaigns. You will increase speed to market on campaigns, reduce the time it takes to build and launch campaigns, and ensure campaigns remain error-free before and after launch.
You will report to the Senior Manager, CRM.
Work Location:
Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.
If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.
You must reside in one of the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote
Pay Transparency:
The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $98,400 - $129,150 per year. The base pay for this role in all other locations is: $88,560 - $116,235 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program and annual performance bonuses.
Responsibilities
- Design and implement campaigns in our marketing automation tool, which includes building multi-channel workflows, segmentation, creative, sending and reviewing proofs, and QAing all pieces of the campaign prior to launch.
- Oversee execution process for quality control, sending and reviewing proofs, identifying and fixing errors, and gaining final approvals to ensure flawless execution of campaigns.
- Become an expert in our customer and campaign data, leveraging SQL to identify trends in populations and pull target audiences to deliver campaigns that drive value to the business.
- Support ensuring our marketing campaigns are set up in a way where we can confidently attribute marketing efforts back to overall business goals and audience behaviors.
- Act as a subject matter expert of our marketing automation platform, ensuring campaigns are scoped and built effectively and efficiently.
- Help identify and aggregate Campaign Builder insights and feedback to help influence Product roadmap.
- Use SQL to troubleshoot campaign issues with the Product and Engineering teams.
Qualifications
- 3+ years of work experience in a technical or marketing operations role building multi-channel journeys, writing queries, setting up A/B tests, validating audience sizes, and reporting out on results.
- 3+ years of experience partnering closely with marketing, technology, or operations teams
- 1+ years of experience using SQL with the ability to write queries to build audiences and segmentation for marketing campaigns
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We’re on a mission to change health care – an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([email protected]) to make the need for an accommodation known.
Artificial Intelligence (AI) Guidelines: Please see our AI Guidelines for the acceptable use of artificial intelligence during the interview process at Oscar.
California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Notice to Job Applicants.
