Job description
We are seeking a highly motivated and results-driven Medical Sales Representative with a friendly, approachable personality and a passion for improving the lives of residents and patients. This role involves promoting and selling metabolic testing bio-science products to Long Term Care (LTC), Assisted Living (AL), short-term rehab (STR), and private medical practice offices. You will connect with healthcare providers remotely, focusing on clients in California, Ohio, Florida, and Virginia.
Job Responsibilities
Sales & Territory Management:
- Utilize virtual communication tools (video conferencing, email, and phone) to promote and sell medical products to healthcare professionals.
- Manage your assigned territory remotely, developing and executing strategies to meet and exceed sales targets.
- Build and maintain strong relationships with clients through remote channels, offering product demonstrations, training, and support as needed.
Customer Relationship Management:
- Understand customer needs and provide remote solutions that meet their clinical requirements.
- Stay organized with remote scheduling tools to ensure timely interactions with prospects.
- Conduct clinical webinars efficiently, ensuring they are completed within 30 minutes, respecting the client’s time.
Product Knowledge & Objection Handling:
- Master the pitch script, addressing primary objections before they arise during virtual meetings.
- Handle objections with clarity, ease, and confidence, using the objection-handling toolkit provided.
- Stay informed about product updates, industry trends, and the company’s history as a trusted clinical partner.
Rapport Building & Sales Techniques:
- Research the prospect’s background on LinkedIn and other platforms to build rapport and personalize your approach.
- Mirror positive behaviors during virtual meetings (e.g., if the client sits relaxed, do the same). Adapt to their communication style to create a comfortable, conversational atmosphere.
- Use leading questions and conversational techniques to encourage the prospect to engage more, guiding them to sell themselves on the solution.
- If a prospect becomes inappropriate during a virtual meeting, follow company policy by politely ending the call and notifying management.
Reporting & Market Analysis:
- Use CRM software to track and report sales activities, customer interactions, and market insights.
- Provide regular sales forecasts, updates, and performance reports to the management team.
- Use remote tools to analyze data and identify opportunities for growth within your assigned territory.
Talent Characteristics
A “Starbucks personality”—friendly, approachable, caring, humble, and focused on helping both residents and the healthcare professionals who care for them.
Ability to handle objections clearly and with intention, leveraging provided scripts and objection-handling techniques.
Excellent time management and organizational skills, ensuring punctual and efficient remote meetings.
Active listening skills, with the ability to take detailed notes during virtual conversations.
Skilled in rapport building through research, body language adaptation, and creating a conversational tone in a virtual setting.
Bachelor’s degree in Business, Marketing, Life Sciences, or a related field.
Proven track record in remote sales, preferably in the medical or pharmaceutical industry.
Proficient with virtual communication tools such as Zoom, Microsoft Teams, and CRM software.
Strong communication and presentation skills, with the ability to explain complex medical products in a remote setting.
Self-motivated with the ability to work independently, manage time effectively, and maintain productivity remotely.
Knowledge of the healthcare industry and medical terminology is a plus.
System Requirements
At least 15mbps for the main internet and at least 10mbps for backup
A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup
Note: Back-ups should still be able to function when there is a power interruption
A webcam
Noise-canceling USB Headset
Quiet, Dedicated Home Office
Smartphone
Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
