Summary
The job is for an Operational Lead at TSMG, a data collection company. The role involves managing a team of data collectors, their routes, schedules, expenses, and supporting Project and Program Managers with planning tasks. The ideal candidate should have coordination/management experience, excellent communication skills, proficiency in Google Workspace, flexibility to support field operations, and the ability to manage a team remotely.
Requirements
- 1-2 years experience of coordination/management
- Excellent communication - both written & verbal
- Proficiency in Google Workspace (Docs, Sheets, Drive)
- Be flexible to support field operations; non-standard hours
- Be experienced in preparing reports, presentation decks
- Be able to digest information quickly & turn it into actions
- Be able to manage a team, often in situations of high-stress
- Be able to remotely manage the team
Responsibilities
- Direct communication and management of your team
- Closely monitor performance & quality metrics & take corrective action as necessary
- Manage across functions (quality, prod, etc) to meet program deliverables
- Cost management & budget monitoring
- Participate in team trainings
- Risk management on the team level
Preferred Qualifications
- Fleet/logistics management experience
- Previous training experience
