Job description
Boku Inc. (BOKU.L) is the leading global provider of local mobile-first payments solutions. Global brands including Amazon, DAZN, Meta, Google, Microsoft, Netflix, Sony, Spotify, and Tencent rely on Boku to reach millions of new paying consumers who do not use credit cards with our purpose-built payment network of more than 300 local payment methods across 70+ countries. Every year, Boku processes over $10 billion in value for our customers. Incorporated in 2008, Boku is headquartered in London and San Francisco and has employees in over 39 countries around the world, including Brazil, China, Estonia, Germany, Ireland, Japan, Singapore, and the UAE. Boku is a truly global company that takes pride in its diversity and thriving equal opportunity workplace.
We are looking for an experienced Partner Relations Manager to join our Expansion Team in Malaysia/Indonesia to manage the relations with payment providers, schemes, wallets, aggregators and mobile carriers in APAC region.
As a rapidly growing company and team, Boku is looking for candidates who are ready for an exciting and rewarding international career experience to join our team.
JOB SPECIFICATIONS:
- Manage the day-to-day partner relationships for the region.
- Monitor and follow up on pending issues and recommend appropriate actions.
- Analyze and monitor specific KPIs related to the issuer connections and merchants’ activity
- Participate in optimization program of issuer connections (customer success)
- Support business development in the pre-sales phase, working cross-functionally with Legal, Compliance and Finance departments
- Collaborate with partners and internal team to launch and support merchants in the region.
- Prepare periodical business reviews.
- Occasional business travel may be required to support company initiatives and attend meetings or events as needed
JOB SKILLS AND QUALIFICATIONS:
- Bachelor’s Degree in a related field
- Equivalent experience (5+ years), ideally in payments/fintech/e-commerce/banking or relevant B2B background, with proven ability to upsell.
- Relevant experience supporting technical partnerships and/or integrations
- Business proficiency in English, Bahasa Melayu / Bahasa Indonesia. Basic knowledge of Mandarin and/or Cantonese Chinese is a plus but not a requirement.
- Good communicator – must enjoy working with community of internal stakeholders and external business partners.
- Strong presentations skills and analytical skills. Proficiency in PowerPoint and Excel.
- Experience with BI (e.g. Tableau) and JIRA is a plus.
WE OFFER YOU:
- Stock options for publicly listed Boku Inc
- Home Office equipment budget
- Remote contract with strong flexibility about working in the office
- Exciting possibility to work with the well-known names on the banking/ internet/ digital/ mobile/ gaming industry
- Personal development, growth & learning opportunities in a motivated, talented, and international team
- Independence to define your role: the freedom to act and take responsibility
- Variety of learning & development opportunities and much more
