Job description
SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.
The Partnerships & Professional Seller Strategy Lead will play a hybrid role focused on both relationship management and strategic analytical support for SeatGeek’s MLB Club, NCAA School, and Professional Seller/Ticket Broker partners. You’ll own a select portfolio of partner relationships and support a wider set of stakeholders by delivering commercial insights, analytical guidance, and operational support across integrated partnerships and seller initiatives. You’ll report to our Senior Manager, Integrated Partnerships.
What you’ll do
- Own targeted external relationships with select MLB Clubs, NCAA Schools (including Paciolan partners), and Professional Sellers/Ticket Brokers, ensuring a high standard of support and advocacy for these accounts
- Partner with senior relationship managers to provide strategic input, troubleshoot partner issues, and carry out Executive Business Reviews or special initiatives as needed
- Build trust-based relationships proactively, anticipating both risks and opportunities for commercial and operational improvements
- Deliver analytical projects supporting integrated partnerships and Professional Seller initiatives—analyzing usage, inventory, sales, and KPIs to identify trends and improve execution
- Synthesize quantitative and qualitative data into actionable recommendations for both internal and external audiences, tailoring insights to senior stakeholders.
- Prepare internal business reviews, support cross-functional presentations, and generate reporting around partner and seller performance
- Partner with teams across Product, BizOps, and CX to align operational and strategic priorities for partners and sellers, ensuring consistent delivery of best-in-class solutions and commercial outcomes
- Participate in the launch and scaling of new initiatives and process improvements, sharing learnings and fostering knowledge transfer across teams
What you have
- 4–6 years of experience in consulting, business operations, strategic partnerships, or analytical roles; client-facing experience within sports, entertainment, or SaaS is a plus, but not required
- Strong quantitative analysis skills with demonstrated ability to extract insights from large data sets using tools like Looker, Mixpanel, or similar
- Track record of driving business outcomes—through both strategic projects and direct relationship ownership—not just maintaining relationships
- Excellent communication and presentation skills, capable of tailoring messaging to a range of audiences from external partners to internal leadership
- Highly organized, accountable, and adept at managing changing priorities in a fast-paced environment
- Collaborative team player who works effectively cross-functionally and exercises influence without direct authority
- Willingness to travel as needed (up to ~25%)
- Consulting or business background, particularly in roles with both external client interaction and internal analytical project work
- Familiarity with the ticketing and live events industry is a plus, but a strong general business toolkit is the priority
Perks
- Equity stake
- Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
- A WFH stipend to support your home office setup
- Unlimited PTO
- Up to 16 weeks of fully-paid family leave
- 401(k) matching program
- Student loan support resources
- Health, vision, dental, and life insurance
- Up to $25k towards family building and reproductive health services
- Gender-affirming care support program
- $500 per year for wellness expenses
- Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
- $120 per month to spend on tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon music
The salary range for this role is $78,000 - $114,000 USD plus bonus based on performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!
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