Platform Engineer - Developer Experience

at Zopa Bank
🇬🇧 United Kingdom - Remote
🔧 DevOps🔵 Mid-level

Job description

Our Story

Hello there. We’re Zopa.

We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!

We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.

If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife

The team:

Developer Experience is the backbone of engineering productivity at Zopa. Our 4‑6 person squad owns the tooling, shared platforms and standards that let every product engineer ship customer value with speed, stability and confidence — our north star. Current initiatives include working towards a unified build‑and‑release path, a developer portal, AI‑powered automation experiments, value‑stream diagnostics and a company‑wide Honeycomb observability migration. You’ll work across AWS, Kubernetes, ArgoCD, Terraform, Jenkins, GitHub Actions, Go and more.

A day in the life:

As a DevX Engineer at Zopa, your week blends hands-on engineering with real customer impact. You’ll spend most of your time building and evolving internal delivery and observability tools — writing Go code, shaping CI/CD pipelines, and refining Terraform infrastructure that supports every product team at Zopa.

Each day kicks off with team stand-ups, followed by focused coding time or pairing with colleagues to deliver features across the SDLC, observability, or developer productivity initiatives. You might jump into a platform tribe sync, a whiteboarding session where you or another member would share a new idea or collaborate with a squad to identify friction points using real data and developer feedback.

There’s space for outreach too — whether it’s supporting engineers through our internal forum, contributing to technical interviews, or documenting best practices in the DevX portal. On rotation, you’ll help triage and resolve internal platform issues, improve support process and tooling, and ensuring a smooth developer experience across the board.

It’s a fast-paced, learning-rich environment with strong collaboration at its core — balancing technical depth with a human-centred approach to enabling great software delivery.

About you:

  • Proven depth in CI/CD, deployment and container orchestration (e.g. Kubernetes, ArgoCD, Terraform, Jenkins, GitHub Actions)
  • Solid AWS experience and proficiency in at least one programming language (we use Go)
  • Comfortable designing, operating and troubleshooting production platforms at scale
  • Strong command of observability tooling (Prometheus, Splunk or similar); eager to master Honeycomb
  • Developer empathy & outstanding communication skills; thrive on coaching and cross‑team collaboration
  • Track record of data‑driven decision‑making and continuous improvement
  • Familiarity with agile methodologies and incident‑management best practices
  • Growth mindset; curious about GenAI and its impact on developer productivity

Nice to have experience:

  • Experience building mobile or serverless (Lambda) CI/CD pipelines
  • Exposure to regulated or high‑compliance domains; fintech being a bonus
  • Contributions to open‑source DevX or CNCF projects
  • Advanced Honeycomb or observability‑as‑code know‑how
  • Relevant cloud/Kubernetes certifications welcome but not mandatory

#LI-JH1

We’re on the move!

Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz.

At Zopa we value flexible ways of working.

We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.

You’ll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.

*Subject to having the right to work in the country of choice

Diversity Statement

Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

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