Job description
About Belle
Belle is a fast-growing healthcare company revolutionizing in-home care — starting from the feet up. More than 25 million U.S. seniors can no longer safely care for their feet, contributing to over $38 billion in avoidable medical costs each year.
Belle trains and deploys a network of Community Health Workers — known as Belle Technicians — to deliver in-home foot exams, preventive care, and care management. Backed by advanced data science, our care model detects emerging health risks early. When issues arise, our telehealth team and nurses coordinate follow-up care and take action.
The result? Belle delivers clinical outcomes on par with blockbuster drugs without a single pill. Our mission: Bring Joy to Healthcare. Join us if our cause inspires you!
The Role
Belle is seeking a Practice Manager to lead and strengthen our Chronic Care Management (CCM) practice operations. This leader will establish and refine processes to ensure compliant, efficient delivery of CCM services—including intake, eligibility verification, patient enrollment, and billing.
Reporting directly to the COO, the Practice Manager will oversee the patient journey, ensuring our work meets Medicare requirements while delivering exceptional patient and provider experiences. The ideal candidate brings small-practice management expertise, thrives in high-growth environments, and is eager to take ownership of building and scaling new processes.
This role is fully remote.
Key Responsibilities
- Design and implement processes to support compliant, efficient delivery of CCM services
- Oversee intake, eligibility verification, enrollment, consent management, billing, and ongoing patient engagement
- Work directly with patients and stakeholders to refine processes, achieving efficiency and compliance
- Monitor CMS requirements and ensure accurate, compliant coding and billing for CCM services
- Maintain data integrity across the CCM workflow, from service delivery through claim submission
- Act as a super user of the RCM solution and maintain accurate dashboards and reports to monitor performance
- Support training and quality standards for staff on CCM services, Medicare billing, coding, and insurance eligibility
- Collaborate closely with the clinical team to support integrated service delivery
- Collaborate with intake and scheduling teams to ensure efficient patient onboarding and service delivery
- Ensure clear, consistent patient communications related to CCM services, EOBs, and expectations
- Lead continuous improvement initiatives to enhance patient outcomes, operational efficiency, and regulatory compliance
You Might Be a Fit if You:
- 3+ years of experience managing operations in a small practice or healthcare setting, specifically with Medicare programs
- Strong knowledge of Medicare billing, coding, and compliance requirements
- Experience optimizing both clinical-adjacent and non-clinical workflows
- Deep knowledge of RCM principles
- Expertise in RCM platforms and medical claims processes (including HCFA 1500)
- Proven ability to design and scale practice workflows in a fast-paced, high-growth organization
- Excellent communication, problem-solving, and organizational skills
- Ability to take ownership, build from scratch, and drive key initiatives
Benefits
- 100% remote team with flexibility and autonomy
- Rapid growth means meaningful opportunity to shape our future
- Mission-driven team, working at the intersection of tech and compassionate care
- Competitive compensation based on experience
- Health, Dental, and Vision Insurance Benefits
- 401k
- PTO, Sick, and Paid Holidays
Belle is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Belle does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Belle also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
