Job description
interface.ai is the industry’s-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company’s integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.
Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.
interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.
Role – UX/UI Designer (AI-First Financial Product Design)
Experience Level: 2–4 years
Reports to: Head of Product Design / Product Manager
This is a hands-on, growth-focused role for a UX/UI Designer who wants to make a real difference. You’ll work on complex interaction models for AI-driven tools—balancing data clarity, human-centered design, and regulatory needs. This is an ideal role for someone with a strong design foundation who’s eager to learn and adapt in a fast-paced AI product environment.
What You’ll Do
Design user flows, wireframes, prototypes, and high-fidelity UI for intelligent financial interfaces—ranging from mobile apps to conversational agents.
Collaborate with AI researchers, product managers, and engineers to create experiences that balance automation with user control.
Design for transparency, trust, and explainability—ensuring AI behaviors are intuitive and user-friendly.
Support user research and usability testing efforts with insights that directly inform design iteration.
Contribute to and help evolve our internal design system to reflect the unique needs of agentic AI interfaces.
Continuously refine designs based on data, feedback, and behavioral insights.
What You’ll Bring
- 2–4 years of UX/UI design experience with at least some exposure to fintech, SaaS, or data-heavy tools.
- Strong portfolio showcasing user-first design thinking, clean UI design, and interest in complex interaction design.
- Proficiency in tools like Figma (preferred), Sketch, Adobe XD, or similar.
- Foundational understanding of human-computer interaction (HCI), with interest in human-AI interaction.
- Curiosity, humility, and eagerness to grow—especially in applying design to AI-powered products.
- Clear communication and openness to feedback across disciplines.
Bonus Points:
- Experience designing for fintech platforms, banking interfaces, or investment tools.
- Understanding of agent-based systems, chat interfaces, or AI explainability patterns.
- Familiarity with accessibility standards (WCAG) and regulatory considerations (e.g., ADA, GDPR).
Why Join Us?
- Remote-first culture – Work from anywhere, with top-tier colleagues.
- Impact: Help shape the design language for AI agents managing sensitive financial decisions.
- Learning: Grow your design capabilities while working alongside seasoned AI, fintech, and design leaders
- Comprehensive Benefits – We take care of our people.
#LI-SS1 #LI-Remote
At interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person’s unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.
