Job description
interface.ai is the industry’s-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company’s integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.
Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.
interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.
Who We Are
At interface.ai, we are transforming the way financial institutions interact with their customers. Our cutting-edge AI-powered Intelligent Virtual Assistants (IVAs) automate over 60% of customer interactions, enabling banks and credit unions to enhance customer experience, improve efficiency, and significantly reduce operational costs.
What You Will Do
- Act as the technical expert in sales engagements, partnering with Account Executives to understand prospect needs and translate them into tailored solutions using interface.ai’s AI platform.
- Own and deliver compelling product demonstrations that showcase our platform’s business value and technical depth to stakeholders ranging from developers to C-level executives.
- Lead technical discovery, objection handling, and guide prospects through the evaluation process, including architecture, integration, and security discussions.
- Design and execute Proofs of Concept (PoCs) that demonstrate real-world applications of interface.ai’s technology in a client-specific context.
- Support technical diligence for RFPs/RFIs, providing clear and accurate documentation of product capabilities and best practices.
- Capture and communicate market feedback to Product, Engineering, and Leadership teams to inform product roadmap and sales strategy.
- Collaborate closely with internal teams during post-sale handoff to ensure successful implementation and seamless onboarding of new customers.
- Participate in key events, webinars, and trade shows, acting as a technical evangelist for interface.ai’s solutions and innovations.
What You Will Bring
- 6+ years of total technical experience, with at least 3+ years in a Sales Engineering or Solutions Consulting role for enterprise software.
- Bachelor’s degree or higher in Computer Science, Engineering, or a related technical field (required).
- Proficiency with modern programming/scripting languages such as Python, JavaScript, or Java.
- Solid understanding of AI/ML technologies, NLP, and SaaS platforms; familiarity with core banking or financial services software is a strong plus.
- Demonstrated ability to communicate technical concepts clearly to both technical and non-technical stakeholders.
- Experience supporting complex sales cycles, leading PoCs, and addressing technical objections during enterprise deals.
- Strong written and verbal communication skills, including documentation, technical writing, and presentation delivery.
- Comfortable engaging in value-driven conversations with executive stakeholders and adapting messaging across different personas.
- A proactive, self-motivated team player who thrives in high-growth startup environments and adapts quickly to change.
- Passion for AI and transforming customer experiences in the banking industry.
Compensation
On-Target Earnings (OTE) are expected to be between $180,000 – $240,000 (Base + Commissions). Exact compensation may vary based on experience, skills, and location.
What We Offer
- 💻 Remote-first culture – Work from anywhere in the U.S.
- 🏥 Comprehensive Medical, Dental & Vision Insurance
- 🏝 Generous PTO and Holidays
- ✨ Life Insurance
- 🚀 Be part of an AI-driven mission to transform how financial institutions serve customers
- 💼 Opportunity to work with top-tier clients and contribute directly to business growth
At interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person’s unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.
