Job description
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
We offer transparent financing options to more customers, free from hidden fees or compounding interest. Our mission extends beyond borders, ensuring consumers have access to safe, transparent financing, and our retail partners have Affirm’s support wherever they operate. We’re dedicated to changing the way consumer finance works, and we’re just getting started.
About the Team
The Trust & Safety Design Team is critical to Affirm’s mission, building experiences that protect our customers from fraud, ensure secure authentication, and manage and verify their identity across our product surfaces. We navigate complex and sensitive problem spaces, focusing on creating secure, seamless, and intuitive financial experiences that build trust and confidence in every interaction. You will join a team passionate about cutting-edge fraud prevention, identity solutions, and secure authentication, all while prioritizing a customer-centric approach.
What You’ll Do
As a Product Designer II on the Trust & Safety team, you will play a vital role in designing and implementing solutions that uphold the integrity of our platform and safeguard our users. You will:
Design and execute end-to-end flows and product experiences for web/mobile applications that shape our trust and safety initiatives, including authentication, identity verification, and fraud prevention.
Apply foundational design skills to defined tasks, producing artifacts that meet Affirm’s high standards for design quality and business objectives.
Utilize basic design frameworks and structured thinking to address project goals, clearly articulating the rationale behind your design decisions.
Proactively seek feedback from your manager, peers, and collaborators to refine designs and identify areas for personal and professional growth.
Partner closely with product management, engineering, and research teams to understand complex problems and translate ambiguous requirements into clear, actionable design solutions.
Advocate for the user by leveraging research and analytics, demonstrating how insights have improved the user experience, particularly in sensitive security and identity flows.
Communicate effectively with stakeholders, providing clear and concise updates on tasks and ensuring your work aligns with broader team and company initiatives.
Contribute to and work within our existing design system, ensuring consistency and scalability of solutions across the platform.
Leverage AI and emerging technologies to amplify design outputs and increase efficiency, while consistently maintaining our high bar for quality and user experience.
What We Look For
We are seeking an empathetic and experienced Product Designer II who is eager to tackle challenging problems in a fast-paced environment.
3+ years of experience in consumer product/user experience design-focused roles, with a portfolio demonstrating thoughtful design solutions for complex problems.
A strong, thoughtful approach to the craft of design informed by user needs, with an emphasis on creating delightfully simple and intuitive experiences.
Demonstrated ability to turn ambiguous direction into clear conceptual solutions, solving for user needs and business objectives with limited guidance.
Passion for authentication, identity, and fraud prevention best practices, with a desire to learn and contribute to this critical domain.
Self-sufficient and proactive in seeking out feedback early and often from leadership and peers to drive continuous improvement.
Familiarity with working with and contributing to a design system.
Ability to foster an inclusive environment and contribute positively to team and cross-functional partnerships.
A demonstrated portfolio showcasing your strategic thinking across multiple product experiences and successful delivery of in-app/web solutions in a fast-paced environment.
Experience with or a strong passion for AI technology and its application in enhancing design workflows and product experiences.
Why You’ll Love Working Here
You’ll be at the forefront of designing secure financial products that genuinely help people.
You’ll join a high-impact team that values creativity, experimentation, and bold thinking.
You’ll shape a product that touches millions of lives and billions in transaction dollars, with a direct impact on trust and safety, ensuring users can securely access and utilize Affirm’s services. This foundational work is critical; without it, users cannot engage with our products.
You’ll work with a team that deeply cares about design, collaboration, and pushing the craft forward.
Pay Grade - J
Equity Grade - 4
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
CAN base pay range per year: $102,000 - $142,000
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking “Submit Application,” you acknowledge that you have read Affirm’s Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
