Product Manager

Job description

🌍 About Triptease

Triptease is on a mission to level the playing field for hotels. In a world dominated by OTAs (Online Travel Agents), we’re giving power back to hoteliers — helping them drive more direct bookings, improve margins, and own their guest relationships.

Our platform combines proprietary hotel data, AI-driven marketing tools, and advanced pricing intelligence to give hoteliers an edge. With over £1 billion in direct revenue driven for clients annually and a global presence - this is your chance to be part of something big.

💡 Why This Role?

We’re looking for a Product Manager to help us shape and bring this vision to life. You’ll take the lead on our Pricing Intelligence strategy, empowering hotels with visibility and control over how they price and promote across direct marketing channels.

🔧 What You’ll Be Doing

• Own the vision and strategy for pricing intelligence across our platform, focusing on transparency, control, and actionable pricing insights for hoteliers.
• Become the domain expert for your product area, studying the market, the competition and working closely with our customers to understand their needs and how we can better serve them.
• Collaborate closely with engineering, design, and data science in your cross-functional squad to build high-impact, high-quality product features.
• Own and maintain the quality of the product you are responsible for, delivering world-class software in every release.
• Define and deliver measurable outcomes, learn fast, and adjust course as needed.
• Be a motivator and enabler, ensuring the team works with purpose, clarity, and continuous improvement.
• Work with marketing, sales, partnerships, finance, customer success and other cross-functional stakeholders to align plans, communicate change and clear blockers.

✅ You’ll Add Value If You…

• 3 or more years experience in a Product Manager role, ideally in fast-paced or high-growth environments.
• A proven ability to ship and iterate high-impact products at scale.
• An analytical mindset. You’re comfortable with metrics, data tools (like Mixpanel or BigQuery), and using insights to drive product decisions.
• A balanced approach to product management, balancing MVPs and early experiments with focussed iteration and long-term vision.
• Sufficient technical knowledge to understand the product and domain space. You’re comfortable discussing APIs, data flows, and system architecture, and can troubleshoot effectively with engineers.
• A collaborative and open style. You love cross-functional teamwork, continuous feedback, and building shared understanding.
• You’re energised by ambiguity and can bring clarity and alignment to complex problems.
• You communicate clearly and can translate technical concepts for a range of stakeholders.
• You’re entrepreneurial and self driven, with some great examples of how you saw an opportunity and made it happen.

💥 Bonus Points For:

• Experience with data-led tech products, PaSS (Platform as a Service) and artificial intelligence.
• Experience working with third-party integrations and partnerships.
• Experience of the hospitality or travel industry (helpful but not vital).

🧡 Perks & Benefits

We’re a remote-first Product & Engineering team, working across the UK and Europe (London +/- 1h GMT). You can work from our London Southwark office, from home, or a mix of both. Whatever suits you best. We meet regularly in person for team and company events (next stop: Madrid!).

What we offer

Our start-up culture (more on this below) means everyone’s contribution really matters. It’s an inclusive, outcome-orientated and fun place to work.

• We’re committed to your career development, most of our staff have seen considerable learning and progression. There is space to take dedicated learning time out each week to further improve your craft. Triptease will also fund training and conferences if you tell us why we should.
• We like to offer all our employees a stake in our success which is why we offer share options.
• 25 days holiday on top of public holidays (rising to 26 on one year anniversary then 27 on your second anniversary)
• Work from anywhere: 4 weeks abroad annually (within a ±3 hour time zone)
• Monthly wellness budget – use it for gym, therapy, massages, or whatever keeps you at your best
• Yearly learning allowance – invest in your growth!
• Enhanced maternity & paternity leave
• 10 “Discovery Days” per year to explore innovative ideas together with colleagues from around the business
• Fun events for Tripteasers - the entire company is travelling to Madrid this September for a global retreat.
• Whatever equipment helps you get your job done.

Something important to you that’s not on this list? Talk to us!

Our Operating Model & Culture

• In Product-Engineering, we hire people we trust, and then trust them to make their own choices on how they want to work, and how they want to reach a goal. This sounds simple but it requires a lot of investment in the right company culture. Our team is made up of autonomous squads who decide what they work on, how they work and within them have all the skills they need to complete their mission. That means we have no centralised teams (Ops, QA etc).
• We think that we are doing a good thing for hotels and guests and believe in our mission! We are working on a highly scaled platform that hotels use to build direct relationships with their customers and cut out middlemen. In terms of scale, our software operates on over 10k hotels and collects ~30M guest events a day, and growing. That’s a big opportunity to positively impact a lot of people.
• We engage with our customers to validate assumptions and test new features. We like to go crazy deep on the problem. ‘Start with the problem’ is one of our three core principles, and beyond tools like FullStory, Intercom and Analytics that help us learn about users, each squad has friends in CS and Sales and even hoteliers themselves to help build that knowledge. Hotel visits and travel research budgets are also a big plus.
• We care deeply about diversity and inclusion. We have a dedicated D&I squad who meet regularly to work on and propose actions to improve D&I within the team and wider biz. Outside of hiring activities, we work hard to foster an environment of psychological safety. We truly value collaboration and are invested in maintaining a team that encourages everyone to contribute.
• We optimise for learning. We regularly provide each other with feedback and reflect on the ways we work. We use Notion to bring efficient transparency and create a home for everything we do. We have initiatives like ‘Discovery Days’, ‘Field Trips’ and ‘Product Management Dojos’ to bring new people together and create more learning and development opportunities.
• We celebrate our progress. At the end of each week, we join the rest of the company to showcase what we’ve accomplished and share our pride in the work we have done with our colleagues.

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Triptease is proud to be an equal opportunity employer with an active cross-functional ‘diversity squad’ devoted to addressing diversity challenges in the company and industry. We welcome applications from diverse and non-traditional backgrounds. Applicants will not be discriminated against on the basis of any protected characteristic(s) in terms of the Equality Act (2010).

No external agency support required for this role.

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