Job description
Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.
PRODUCT MANAGER - PRACTICE MANAGEMENT CLINICAL EHR
Remote Canadian Role
TouchWorks | Altera Digital Health
Candidates with prior experience working with U.S. health systems, Altera solutions, including TouchWorks or similar practice management solutions, or in an Associate Product Manager role within practice management will be prioritized.
OVERVIEW
Altera Digital Health is embarking on a transformative project to revolutionize our TouchWorks (TW) solution suite. This high-visibility initiative focuses on migrating from our current terminology platform to a cutting-edge clinical information model. We are seeking a highly motivated and experienced Product Manager to lead this critical effort, ensuring seamless integration of the new terminology platform into existing workflows and driving its successful implementation across the solution. This is a unique opportunity to shape the future of clinical documentation within a leading Practice Management and Clinical EHR system and contribute to a truly groundbreaking product.
KEY RESPONSIBILITIES
- Spearhead the implementation of our new terminology platform/clinical information model across the TouchWorks solution suite, working closely with engineering, UX, and other stakeholders.
- Define and prioritize product requirements based on internal and external feedback, market analysis, and industry trends, with a strong focus on the U.S. healthcare landscape and best practices.
- Collaborate with product owners, PMO, and Scrum teams to ensure on-time, within-budget, and high-quality delivery.
- Manage the product value stream and delivery, translating market/customer needs into actionable offerings within the Practice Management domain.
- Develop and maintain the product roadmap, balancing scope and resources, with consideration for the unique aspects of the Canadian market.
- Contribute to go-to-market activities, including sales enablement and channel readiness for the U.S. market.
- Collaborate with UX designers and functional/technical architects to optimize workflows and address integration challenges, particularly within the context of Practice Management and Clinical EHR systems.
- Monitor project progress, identify potential roadblocks, and report on key deliverables to stakeholders.
- Champion the product vision and ensure alignment with Altera Digital Health’s overall strategy.
QUALIFICATIONS
Education
- Bachelor’s degree in healthcare, business, IT, marketing, finance, a related field, or equivalent years of experience.
Experience
- 7+ years of relevant work experience, including 1-3 years of product management experience.
- Demonstrated experience taking a software project from ideation through successful launch.
- Strong understanding of business/functional requirements and software development processes.
- Experience working in or with physician practices or implementing healthcare software.
- Expert knowledge of the U.S. healthcare system or U.S.-based practice management operations.
- Familiarity with medical terminology and codification (e.g., ICD-10, DSM).
- Proven ability to lead cross-functional teams and influence stakeholders.
- Excellent communication, collaboration, and presentation skills.
TRAVEL
Minimal travel required; occasional onsite meetings as needed.
WORK ARRANGEMENTS
Remote Canadian role - Central or Eastern time zone location preferred.
WHY JOIN OUR TEAM?
This is an exceptional opportunity to join a dynamic and innovative company at the forefront of digital health. You will play a pivotal role in a high-profile project that will significantly impact the way healthcare providers document patient encounters within their Practice Management and Clinical EHR workflows. Altera Digital Health offers a supportive and collaborative work environment, competitive compensation and benefits, and the chance to make a real difference in the lives of patients and clinicians. This role offers the unique opportunity to put a “feather in your cap” by leading the implementation of groundbreaking technology across a widely used EHR system. A terrific opportunity to work with a great group of people on a highly visible project.
Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.
Salary Range
$85,000—$100,000 CAD
Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.
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