Job description
Company Overview:
Blue Acorn iCi, an Infosys company, is a leading digital customer experience company combining analytics, e-commerce, content management, and Experience Driven Commerce services. We bring together engineers, data scientists, commerce experts, designers, and strategists to create seamless, scalable customer experiences.
Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. Through our integrated capabilities and unmatched expertise, we make content and commerce more effective for legacy brands and digital natives alike—including Le Creuset, Casper, Bluemercury, Charter, Lovesac, and Panera.
Join our incredible team as we successfully deliver extraordinary digital experiences. We are truly a one-of-a-kind company!
Position Overview:
Blue Acorn iCi is seeking a detail-oriented Program Manager with experience in Adobe applications and enterprise eCommerce projects. This individual will be responsible for ensuring the delivery of high-quality technology solutions—on time and within budget. Key areas of focus include project planning, stakeholder communication, team utilization, financial oversight, and maintaining high levels of client satisfaction.
Responsibilities:
Develops and executes comprehensive project plans, including schedules, communication, and risk mitigation strategies
Manages day-to-day communications with key stakeholders, maintaining alignment and transparency
Facilitates regular status meetings and presents project updates
Coordinates cross-functional teams, third parties, and client stakeholders to ensure timely execution
Reviews and enhances deliverables for quality prior to client presentation
Manages risks, blockers, and mitigation plans; escalates issues as needed
Tracks and ensures delivery of contractual commitments and client sign-offs
Maintains accountability for project gross margin, budget, and financial performance
Handles scope, schedule, and budget change requests
Manages task assignments, monitors progress, and ensures timely task completion
Partners with Talent Management to secure and allocate project resources
Aligns project work with client KPIs and business objectives
Qualifications:
5+ years in a technology project management role, ideally in a professional services or consulting environment
Experience with Adobe applications and/or Adobe Experience Cloud products
Proven success managing large-scale enterprise eCommerce or web development projects
Strong background in cross-functional team leadership and stakeholder management
Bachelor’s degree in Business Administration, Management, Information Systems, or a related field (MBA preferred)
Financial management skills including budget tracking, profit/loss, and billing oversight
Strong communication, negotiation, and conflict resolution skills
Ability to manage multiple projects and translate between technical and non-technical teams
Comfortable working in a fast-paced, client-facing environment
Preferred Skills & Technologies:
Experience working at a digital agency or consulting firm
Background in the eCommerce industry
PMP certification
Familiarity with JIRA and/or Mavenlink project management tools
Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more! Additional perks vary by location.
Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.
Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: [email protected].
California applicants: Please click here for CCPA disclosures.
