Job description
About the Team
At OpenAI, we are dedicated to building safe artificial general intelligence (AGI) to benefit all of humanity. Our mission attracts the world’s top talent in science, engineering, and business to address one of the most ambitious challenges of our times. The Recruiting team is at the heart of this mission, tasked with identifying and hiring exceptional individuals who align with OpenAI’s values and cultural ambitions. Our approach to recruitment aims to set the standard for excellence and innovation in the field, connecting outstanding candidates with opportunities to impact the future of AI.
Interviewer Programs are a critical part of maintaining our high hiring bar. By building scalable systems for onboarding, training, and calibration, this team ensures that every interviewer is equipped to assess talent consistently, fairly, and effectively—while protecting candidate experience as we scale globally.
About the Role
As a Program Manager for Interviewer Programs at OpenAI, you will own the foundations of interviewer enablement. Your focus will be on interviewer onboarding, training, and calibration—ensuring new interviewers ramp quickly, current interviewers stay calibrated, and that the organization has scalable enablement processes in place as we continue to grow rapidly.
The ideal candidate has scaled interviewer programs before at a company undergoing global growth, understands the balance between operational rigor and candidate experience, and is comfortable leveraging AI tooling to bring efficiency and innovation into interviewer training and calibration.
You’ll be responsible for:
Designing and delivering interviewer onboarding programs that quickly ramp new interviewers to certification.
Building and maintaining training and calibration logistics that ensure consistency and fairness across a global interviewer pool.
Partnering with recruiting operations and coordination to improve interviewer load balancing, shadowing, and scheduling.
Embedding AI-first practices into interviewer enablement, experimenting with AI-driven coaching, dashboards, and feedback systems.
Tracking and reporting program effectiveness through key metrics such as interviewer certification rates, calibration coverage, interviewer CSAT, and load distribution.
Collaborating closely with recruiting leadership, program managers, and engineering to stabilize and scale interviewer programs.
We’re seeking:
Experience building or scaling interviewer training programs in hyper-growth or global expansion environments.
Strong background in program management, enablement, or learning design within recruiting or talent development.
Comfort with AI tooling and experimentation, with a bias toward embedding AI-first approaches into enablement.
Excellent communication and facilitation skills, with the ability to engage interviewers across diverse functions and levels.
A systems-thinking approach with a builder’s mindset—able to develop repeatable, scalable processes.
Adaptability and resilience in fast-paced, evolving environments.
Workplace & Location
This role is based in our San Francisco office, and we aren’t considering remote applications at this time. We use a hybrid work model: three days in the office per week, with optional work from home on Thursdays and Fridays.
Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
