Job description
The Clover Care Services organization delivers proactive support and care to our members through our clinical Clover Home Care teams, and quality improvement services to our aligned providers through our Provider Success team. Clover has built one of the most proactive, data-driven health care services platforms and is excited about how technology impacts our ability to bring transformative results to both patients and providers.
We are seeking a relationships-focused team member to join our Provider Success Team in a role focused on driving business and market development initiatives for our physician service operations in Georgia. This is a great opportunity for someone with a “doer” mentality and deep connections in the Georgia healthcare market that’s looking to get in on the ground floor of a rapidly growing healthcare technology company.
As a Provider Development Lead, you will:
- Lead physician partnership development and physician onboarding activity for Clover Care Services in Georgia including developing, articulating, and executing a growth plan for Clover Assistant across the state.
- Expand our existing partner base through leveraging your existing network and generating and executing on new leads.
- Work with clinicians, practice staff, and colleagues to fully operationalize the Clover Assistant within practices and create strong partnerships between Clover and the practices.
- Be the face of Clover and serve as the primary point of contact to healthcare providers and staff interested in using Clover Assistant, creating new relationships within practices and assisting providers currently using Clover Assistant.
- Act as a Clover Ambassador by assisting with AEP/OEP, patient and provider education, and other CCS initiatives.
- Manage partner performance, monitor key metrics to ensure long-term account success and engage in regular on-site visits.
Success in this role looks like:
- In the first 90 days, you’ll continue building strong connections in the Georgia provider market, develop an understanding of Clover Assistant, and create an action plan for growth in Georgia. Early wins include onboarding your first provider practices and generating a steady pipeline of qualified physician partnership opportunities.
- In the first 6 months, you’ll convert a growing number of prospective leads into active provider partners using Clover Assistant, with strong onboarding satisfaction and adoption metrics. You’ll refine engagement workflows and begin driving measurable value through usage data, performance trends, and feedback loops.
- Future success involves growing your portfolio of highly engaged providers, consistently driving adoption and retention of Clover Assistant. You’ll identify and execute on new business opportunities across your region and help establish Clover as a leader in healthcare enablement.
You should get in touch if:
- You have 8+ years of experience establishing strong relationships with healthcare providers and practice staff.
- You have a strong, metrics-focused, customer/provider success, clinical or account management background.
- You have an understanding of healthcare topics, such as HEDIS, claims processing, EHRs, medical billing and coding, reimbursement models, and Medicare/Medicare Advantage.
- You enjoy meeting with providers face to face and excel in an environment where you blend in-person and virtual meetings.
- You have a reliable source of transportation to complete provider visits across the state.
- You deeply understand the healthcare industry, including the needs and challenges of clinicians and healthcare providers.
- You are comfortable working in a hands-on, “roll up your sleeves” role.
Benefits Overview:
- Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
- Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
- Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
- Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Remote-first culture, enabling collaboration with global teams
- Paid parental leave for all new parents
- And much more!
About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we’ve created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people’s lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone’s responsibility.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.
A reasonable estimate of the base salary range for this role is $110,000 to $150,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
