Job description
QA Engineer
Remote - based in Spain or South Africa on CET/CAT time zone
TROOP is a group meeting planning and travel management platform that helps companies bring teams together for in-person meetings. The experience starts with TROOP’s award-winning Intelligent Destination Recommendations, which use advanced algorithms to help meeting planners pinpoint the perfect meeting destination, considering travel time, climate impact, budget, lodging availability, and safety factors for all attendees. Using TROOP, companies have saved millions in travel costs, employee time, and carbon emissions, making it possible for people to meet and build stronger relationships with their colleagues, clients, and partners, even in times of tightening budgets and travel restrictions.
Why TROOP?
TROOP believes in the power of shared experiences and the unifying impact of in-person meetings. We are on a mission to bring people together by transforming the meeting planning process.
At TROOP, we have ambitious goals to be the leading provider of end-to-end meeting planning tools. We started by inventing a completely new way for people to decide where to meet, but for us, the destination is just the beginning. We’re developing more innovative solutions that make it easier than ever to organize and host successful group meeting experiences.
TROOP’s Culture?
TROOP is an international, remote-first company. Our colleagues are spread across the globe, with entities in Spain, South Africa, the UK, and the United States. Our culture is rooted in an African philosophy called “Ubuntu,” which means “I am because we are.” It refers to an environment of interdependence through trust. We call ourselves TROOPers, and we are people who seek adventure, challenge the status quo, enjoy innovating, and want to be part of something special. We are doers who roll up our sleeves and get into the details; we own the problem and only stop once it is solved.
What you’ll be doing:
Test Automation Framework & Processes:
- Develop, enhance, and maintain scalable test automation frameworks to support application growth.
- Propose and implement automated testing solutions to streamline manual QA processes, improving efficiency and effectiveness.
- Standardize QA automation processes, sharing knowledge across Engineering and Product teams.
- Contribute to centralized automation frameworks and promote self-service automation for non-technical stakeholders.
Bug Tracking & Issue Resolution:
- Identify, log, and track bugs or issues encountered during testing, ensuring timely resolution.
Feature Release & Quality Assurance:
- Ensure that all feature releases meet quality and performance standards before final sign-off.
- Champion QA best practices, driving quality initiatives within the team and across the organization.
- Fulfill the QA Champion responsibilities, advocating for quality and ensuring alignment with best practices across the organization.
Testing Types & Methodologies:
- Conduct diverse tests, including functional, performance, load, stress, usability, and security testing, to guarantee optimal software reliability.
- Introduce AI-driven test generation and intelligent test selection to optimize testing efforts.
- Explore Robotic Process Automation (RPA) to reduce repetitive QA tasks and improve process efficiency.
- Integrate performance and security testing automation, ensuring scalable global performance and robust security measures.
Collaboration & Knowledge Sharing:
- Knowledge sharing within Engineering and Product teams to promote cross-functional learning and collaboration.
- Collaborate with Platform/DevOps to enhance Continuous Integration/Continuous Deployment (CI/CD) pipelines and testing stages.
Metrics & Reporting:
Automate test metrics collection, develop dashboards, and provide real-time data-driven insights into test coverage, system health, and release readiness.
A minimum of 3-5 years of experience is required in automation testing for both front-end and backend systems. Experience with SDLC flow for manual end-to-end testing activities.
Solid experience with Playwright and basic knowledge of JavaScript and navigating a frontend application codebase. TypeScript proficiency is highly desirable.
Experience with analytical systems or tracking tools like Google Analytics, GCP, workflows, Currents, or LogRocket.
Solid experience with project and defect management tooling and SaaS platforms, and a working knowledge of project management tools such as ideally Linear, Jira, GitLab, or similar.
Ideal prior experience in working with GraphQL-based systems.
Basic SQL command experience with databases preferred.
Flexible in approach and adaptable to different work environments with the ability to work independently and as part of a team.
Strong written and verbal communication, presentation, and interpersonal skills are highly valued in a remote work setting.
Curiosity and Critical Thinking: It is essential to go beyond surface-level observations and evaluate user experience, performance, as well as the interaction and functionality of different TROOP features both individually and collectively.
Experience with agile methodologies.
A BSc. in Computer Science or an equivalent degree is preferred.
💻 Remote-first within our hubs: TROOP operates remotely with frequent in-person engagements, focusing on scaling within our legal entities in Spain, South Africa, the US, and the UK.
🚀 Join the Pioneering Team: As part of the initial team at TROOP, you’ll be at the forefront of an extraordinary adventure. Picture yourself shaping the future of a fast-growing technology company where your ideas and contributions truly make a difference.
🎨 Discover an Incredible, Supportive Team and Diverse Culture: Prepare to be amazed by the exceptional individuals who form TROOP’s team. Collaborate with brilliant, multicultural minds, where diverse backgrounds unite for unparalleled collaboration.
📈 Supported by Top Investors: TROOP’s remarkable journey is backed by prestigious investors, such as the Madrona Group. Join forces with a company that has garnered the trust and support of the best in the industry. Read more about TROOP’s Executive Chairman Steve Singh (Co-founder of Concur).
⏰ Paid Time Off: We provide 23 days per year, allowing you ample opportunity to relax, recharge, and have some well-deserved fun.
🩺 Comprehensive Health Coverage.
💜 Access to TalkLife: We offer access to “Talk Life” as a 100% free, anonymous platform where employees connect with others at any time for peer-to-peer support, offering and receiving advice, empathy, and encouragement regarding any situation on their mind. It is a complement to professional help and is available 24⁄7.
💚 Mental Health Budget: Yearly budget assistance for mental health support for all our employees.
☀️ Unforgettable Adventures: At TROOP, we cherish the bonds we create and the time we spend together. Each year, we embark on an incredible offsite to a surprise location, courtesy of TROOP. You’ll have the opportunity to explore new cultures, create lasting memories, and bond with your colleagues in a unique and exciting way
