Job description
About Medical Guardian:
Founded in 2005, Medical Guardian is a leading provider of innovative senior health solutions, with 625,000+ active members across the country. The company offers a full suite of connected-care medical alert systems and engagement services that empower older adults to live a life without limits and age safely at home. Medical Guardian boasts a 95% customer satisfaction rate, a #1 ranking on 16 medical alert consumer choice sites and achieves a 4.7+ star rating on Google Reviews.
Position Overview:
Reporting to the Regional Vice President, the Regional Director – Business Development will work with various Managed Care Organizations (MCOs), fee-for-service agencies, and states to sell Medical Guardian and MedScope services to generate new member referrals. Most of the go-to-market activities will be conducted through the MedScope brand. You will be assigned a territory to manage both new and existing business. Candidate should be results oriented with the ability to work both independently and within a team environment. This is a quota bearing role. Remote role, and the territory will be comprised of markets in the United States. Travel is required.
Scope of Responsibility:
- Develop relationships with key stakeholders to maintain existing referral sources and accelerate growth.
- Seek new referrals sources, monitor increases/decreases in sales performance, act as a primary contact for the relationship, and be an external and internal point person for account management activities.
- Identify key market trends to ensure that Medical Guardian/MedScope has footprint and market presence to work with MCOs, agencies, and states across assigned territory.
- Prepare and facilitate Payer meetings to include business reviews, ensure operational process is being followed, participate as needed with audits, reporting, billing concerns, assist with marketing to meet the payer unique market needs.
- Travel to account meetings, conferences, and other events.
- Prepare and deliver sales proposals/presentations and follow-up.
- Collaborate with cross functional partners to solve any client issues or potential issues.
- Act as main point of contact for customers concerning day to day operations of the programs including questions, service needs, referral status, complaints, etc.
- Identify leads, manage prospects and increase new business production.
- Develop and maintain a thorough knowledge of Medical Guardian/MedScope services
- Participate to adherer organizational guidelines, policies and procedures in accordance with funding source requirements, as well as State and Federal laws.
- Other duties as assigned.
Performance and Success Measures:
- New Medicaid Sales across MCO and Agency partners
- Generating new case manager referral sources
- Market share expansion
- Increasing new referral volume with MCO and Agency partners for PERS and other relevant programs
Qualifications:
- BA/BS degree or equivalent work experience
- 10+ years of sales experience required; specifically, in developing and executing territory sales strategies
- Ability to communicate effectively (verbal and written)
- Strong presentation skills
- Possess proven analytical/problem solving skills
- Ability to thrive in a dynamic and high-growth environment
- Passionate about Medical Guardian’s mission
- Willing to travel across the United States as needed
