Job description
SuccessKPI is a global company with a deep focus on achieving success through a belief that we are stronger together. We are proud of the culture we have created and weave our values into everything we do. Our employees are always encouraged to be innovators and builders at heart that help shape the future of our organization. We believe that offering competitive benefits and perks is nice but helping our employees thrive in today’s ever-changing world is even better! We put YOU first, offering employees an opportunity to make their mark here while creating and nurturing a strong work-life balance. We offer a flexible work environment as a fully remote team. If this sounds like a place you’d be proud to work at, what are you waiting for, apply today!
Account Executive
Do you have a passion for solving customer’s problems and creating solutions? Do you thrive in a fast-paced, competitive, team-oriented environment? We are looking for motivated and “customer focused” sales professionals to join our awesome sales team! As a SuccessKPI Account Executive, you will be responsible for generating opportunities, building lifelong customer relationships, driving revenue growth and contributing to our dynamic growth culture.
Job Location: Remote work from home, travel will be requiredup to 40% of time.
Why work for SuccessKPI:
- Opportunity to work for an organization that prides itself on offering a diverse and dynamic culture where employees are proud to work
- Opportunity to work for a fast-growth global company in the rapidly growing analytics space
- Opportunity for career development and growth opportunities as we grow and scale
- Opportunity to build industry relationships and work alongside seasoned industry experts
- Opportunity to work with our leadership team to strategize, collaborate, and solve customer challenges every day - YOU HAVE A VOICE AT SUCCESSKPI!
What You’ll Do:
- Reports directly to VP of Sales
- Solve customer problems by uncovering their needs and wants
- Meet with customers and prospects to explain and identify how our solutions align with their needs
- Develop pipeline: Find prospects and qualify viable leads
- Operate effectively with existing technology partners
- Lead executive level conversations with existing customers to ensure value realization and advocacy
- Work closely with local and regional partners to drive additional revenue and market share in tandem with Customer Success
- Become an expert on SuccessKPI products, services, use cases and provide capabilities briefings on a regular basis
- Ability to articulate SuccessKPI value proposition and key competitive differentiators
- Identify buyer personal profiles and understand their needs
- Consult with sales and marketing leadership to ensure efficiency and alignment across teams
- Track and monitor your work
- Attend marketing events, trade shows, sales educational events and seminars
- Stay up to date with the latest sales trends and best practices
- Report to management team on a weekly basis to provide metrics and track progress and results
What You’ll Bring:
- BS or BA Degree in Business Administration, or other related degree.
- 8+ years of experience in technology sales
- 5+ years of experience working as an Account Executive, or similar role
- Proven experience uncovering customer needs/problems
- Confirmed ability to qualify prospects
- Great command of MS Office, CRM and BRM tools
- Experience with LinkedIn and social selling and prospecting techniques
- Critical thinker and problem-solving skills
- Proven record of successful deals closed
- Strong relationship building skills
- Sense of ownership and pride in your performance and impact on company’s success
- Excellent writing skills
- Excellent time-management skills
- Great interpersonal and communication skills
- Winning mindset and hardworking attitude
- Added Bonus: Experience working in the call center industry
About SuccessKPI Inc.:
SuccessKPI is a rapidly growing and thriving business providing an AI Rich, pure SaaS analytics and automation platform for contact centers. SuccessKPI combines a rich data lake and business intelligence layer with quality management, speech and text analytics and the real time action power of playbooks to act on customer conversations. Customers can start in minutes to remove the obstacles that contact center agents, managers, and executives face in providing a great customer experience.
For more information on SuccessKPI, please visit us at successkpi.com
SuccessKPI is an Equal Opportunity Employer – M/ W / D/ V / GI / S O / A
