Job description
Degreed is the upskilling platform that fuels growth and innovation through lifelong learning. We bring together everything you need to learn and advance—LMSs, courses, videos, articles, projects, and real-world skill insights—and match you with opportunities that align with your skills, role, and goals.
For businesses, Degreed helps build a culture of learning that attracts, develops, and retains top talent—driving both individual and company success.
We believe learning is the key to unlocking opportunities. Our mission is to discover, empower, and celebrate the next generation of global expertise.
Join us in shaping the future of learning and workforce development.
As a Renewals Manager at Degreed, you’ll be at the forefront of driving revenue retention and expansion by owning and scaling our global renewals strategy. This is a high-impact opportunity to build a critical function from the ground up — designing streamlined workflows, aligning cross-functional teams, and leading contract negotiations with our global enterprise clients. In this role, you’ll work across Sales, Customer Success, Legal, Finance, and Operations to reduce churn, unlock growth, and deliver measurable value at every stage of the client lifecycle.
Key Skills
- Proven experience managing complex contract renewals in a B2B SaaS environment, particularly with enterprise clients and procurement teams.
- Strong negotiation skills with the ability to navigate procurement processes and handle objections to drive favorable outcomes.
- Deep understanding of commercial terms, pricing models, and contract structures to support gross and net revenue retention.
- Ability to design and scale repeatable, efficient renewals processes that support global operations.
- Strong cross-functional collaboration skills with experience working alongside Sales, Customer Success, Legal, and Finance teams.
- Solid forecasting skills with the ability to provide accurate, data-driven insights on renewal risk, pipeline health, and revenue projections.
- Willingness to operate across global time zones to support contract deadlines, executive escalations, and urgent negotiations.
- Comfort working in ambiguity and building new processes from scratch in a fast-paced, growth-oriented environment
Key Responsibilities
- Own the end-to-end renewals process across Degreed’s global enterprise accounts, partnering with Customer Success and Sales to drive successful outcomes.
- Design and implement scalable, efficient processes for renewals and upsells, aligning stakeholders and optimizing deal workflows.
- Collaborate with Account Directors and Customer Success Managers to define renewal strategies that align with customer success and retention goals.
- Lead commercial negotiations with customer procurement teams, working closely with Legal, Finance, and Sales Operations.
- Forecast renewal revenue with accuracy, tracking pipeline health, identifying risks, and reporting outcomes to leadership.
- Serve as a key escalation point for complex, high-value renewals, aligning internal teams and guiding negotiations.
- Define and evolve Degreed’s global renewals operating model, including process standards, ownership, and team collaboration.
- Continuously identify and implement process improvements to enhance speed, efficiency, and consistency across renewals.
- Support renewal activities across time zones as needed to meet critical deadlines and contract milestones.
Compensation
We are committed to fair and equitable compensation practices.
The total pay range for this role is $125,000 OTE (On-Target Earnings), which includes both base salary and performance-based incentives.
Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to: skill set, depth of experience, certifications, and specific work location.
Benefits
We take care of our people with a comprehensive benefits package designed to support your well-being, growth, and success.
View the full details here: https://px.sequoia.com/globalcompanybenefits
At Degreed, We Value
🌍 Diversity & Inclusion – We celebrate diverse perspectives and backgrounds, fostering an inclusive environment where everyone can thrive and contribute.
📈 Growth Mindset – Learning is at the heart of what we do. We empower our employees to continuously develop their skills and grow their careers in alignment with their unique strengths and aspirations.
🤝 Collaboration – The best ideas come from working together. We cultivate a culture of open communication, teamwork, and shared success.
By joining Degreed, you’ll be part of a community that values learning, collaboration, and meaningful impact. If you’re passionate about driving change through upskilling and workforce transformation, we encourage you to apply and contribute to our mission.
Work Environment & Physical Demands
Degreed offers flexible work arrangements tailored to each role. Some positions are fully remote, while others follow a hybrid model for employees near an office. Please check the job details for role-specific requirements.
For remote and hybrid roles, you’ll collaborate virtually using tools like Zoom and Slack. This role may require prolonged computer use and stationary work, with the ability to interpret written and verbal communication effectively.
We are committed to creating an inclusive and adaptable work environment that enables every team member to thrive and do their best work.
Additional Information
Degreed is an equal opportunity employer committed to fostering a workplace free from discrimination and harassment. We do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all aspects of employment, including recruitment, hiring, career development, compensation, and training.
💡 Accessibility & Accommodations
We are dedicated to full inclusion and will provide reasonable accommodations for applicants with disabilities throughout the hiring process. If you need assistance, please let us know.
🔍 Fair Hiring Practices
In compliance with the San Francisco Fair Chance Ordinance, we consider qualified applicants with arrest and conviction records.
📄 E-Verify Participation
Degreed participates in the E-Verify employment verification program.
Global Data Privacy Notice for Job Candidates & Applicants
If you are applying from certain locations, your data may be processed in accordance with regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
For more details on how we process applicant data, please review our Global Data Privacy Notice for:
https://explore.degreed.com/privacy/
https://degreed.zendesk.com/hc/en-us/articles/4409131149458-General-Data-Protection-Regulation-GDPR-Degreed-Update
By submitting your application, you acknowledge and agree to our use and processing of your data in compliance with applicable laws.
Fraudulent Recruitment Warning 🚨
Beware of fraudulent recruitment scams using the Degreed name. Scammers may impersonate our company, website, or hiring team.
⚠️ Degreed will never:
❌ Conduct recruitment via WhatsApp, Telegram, or direct-messaging platforms.
❌ Request sensitive personal or financial information in unsolicited communications.
❌ Offer jobs requiring upfront payments or promising unrealistic returns.
✅ Official Degreed communications will always come from a @degreed.com email address or phone number during the hiring process.
If you encounter suspicious activity, please report it immediately. Stay vigilant and protect yourself from fraud.
