Job description
Company Description
Whether you’re working from home or on your way to the office, chances are you’re probably reading this because you’re seeking a new adventure, or you’re up for a new challenge. GROW Inc might just be that for you!
So, who is GROW Inc?
Founded in 2016, we’re the Australian FinTech success story you probably haven’t heard about. We’re solving big problems in the Superannuation and Managed Funds industry. The administration platforms (the software that tracks everything to do with your super) are built on things you or your parents would recognise from the glory days of 90’s computing.
How are we doing it?
We’re solving this by disrupting the wealth management industry with DLTA, our platform built on Distributed Ledger Technology which improves the financial wellbeing of Australians. We’re making Super more timely and information more accessible whilst enabling wealth management companies to offer more cost effective solutions.
We’re rebels with a cause. We’re authentic, diverse, and embrace our differences as we continue to put a dent in the universe. We know diversity of thought helps us to build better solutions for our customers which is why we encourage the entire GROW team to bring their whole selves to work each and every day
Job Description
As a Reporting and Insights Specialist at GROW, you will:
- Design, implement, and optimise Jira workflows tailored to the organisation’s processes and needs.
- Create, customise, and maintain Jira dashboards to provide meaningful insights for teams and leadership.
- Develop and maintain automation rules to streamline processes, reduce manual work, and improve system efficiency.
- Oversee Jira projects, permissions, and user roles, ensuring the tool is configured to support team workflows and business needs.
- Act as a subject matter expert for Jira-related issues, providing solutions and resolving challenges quickly and effectively.
- Continuously assess the current Jira and Confluence setup, making recommendations for improvements and implementing best practices.
- Configure and manage the integration of Jira with Confluence, ensuring seamless collaboration between the two platforms.
- Provide training and support for team members, ensuring users are effectively utilizing Jira and Confluence to their full potential.
- Work with cross-functional teams to understand their requirements and help translate them into Jira and Confluence solutions that drive productivity.
Qualifications
The successful candidate will likely have:
- Proven experience working with Jira and Confluence, including in-depth knowledge of Jira workflows, dashboards, issue types, custom fields, and automation.
- Strong Jira administration experience, including managing projects, permissions, and user roles.
- Demonstrated ability to configure and customise Jira workflows and dashboards to meet business requirements.
- Experience in troubleshooting and resolving complex Jira-related issues and challenges.
- Ability to automate processes and develop automation rules in Jira to improve team efficiency.
- Excellent problem-solving abilities, with a knack for transforming challenges into opportunities.
- Strong communication skills with the ability to collaborate with technical and non-technical teams.
- Experience in Agile methodologies (Scrum, Kanban).
- Experience in integrating Jira with other tools or systems (e.g., Confluence, Bitbucket, Slack) - highly desirable.
- Jira certification (e.g., Atlassian Certified Jira Administrator) - highly desirable.
- Familiarity with advanced Jira add-ons and plugins (e.g. Jira Portfolio, ScriptRunner) - highly desirable.
- Experience in providing training and user support for Jira and Confluence users - highly desirable.
Additional Information
Why you’ll love working at GROW
- ME Days - Take an additional 3 days of leave off per year for wellness!
- Birthday Leave - Take an extra day off per year on your birthday!
- Learning & Development Budget - up to $200 AUD per year to use on your own development!
- Remote Work Arrangement - we have a flexible, remote working environment!
- Health Insurance - For you and 2 dependents!
- Government Contributions paid on top of salary
Looking for a job can be stressful and we don’t want you agonising over the wording of your cover letter, so don’t include one. Just make sure your CV is well-written and detailed enough so we can get a better idea of the type of person you are. Even if you don’t meet every single requirement, but you feel inspired to join our mission, we encourage you to send in your application. You never know, you could be the perfect person to join our team!
We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant
Why you’ll love working at GROW
- ME Days - Take an additional 3 days of leave off per year for wellness!
- Birthday Leave - Take an extra day off per year on your birthday!
- Learning & Development Budget - up to $200 AUD per year to use on your own development!
- Remote Work Arrangement - we have a flexible, remote working environment!
- Health Insurance - For you and 2 dependents!
- Government Contributions paid on top of salary
Looking for a job can be stressful and we don’t want you agonising over the wording of your cover letter, so don’t include one. Just make sure your CV is well-written and detailed enough so we can get a better idea of the type of person you are. Even if you don’t meet every single requirement, but you feel inspired to join our mission, we encourage you to send in your application. You never know, you could be the perfect person to join our team!
We are a Circle Back Initiative Employer – we commit to respond to every applicant
