Job description
The Team & Role
The Sale Development Representative (SDR) will create new business sales opportunities for SevenRooms. SDRs will research restaurants, hotels, and hospitality operators in the North America region. Then, the SDR will create an outreach plan and determine how these operators can benefit from using the SevenRooms platform. SDRs will identify, engage, and qualify prospects that fit within our target customer profile. You will play an important role in the sales process by promoting the power of our one of a kind guest experience and retention platform through introductory and discovery calls. Our most successful SDRs are curious, autonomous, and goal-focused. You are someone that is connects and builds positive relationships with people from all walks of life.
The SevenRooms Sales team is on a mission to redefine and reshape the hospitality industry for restaurant operators around the globe. We are changing the current landscape by opening the door for hospitality operators to grow their guest relationships, reducing dependency on 3rd party networks, and streamlining operations. SDRs can expect to be supported and challenged by their manager and peers, steering them towards a successful SDR tenure with career pathing into other areas of the business such as management, Sales (Account Executive), Marketing, or Customer Success roles. You will report to our Sales Development Manager who is focused on the production and professional development of the team.
What You’ll Do
- Prospecting: Prospect and identify clients to contact by email outreach and cold calling
- Engagement: Inspire prospects to learn about how SevenRooms can be an asset to their business
- Pipeline Management: Manage an organized pipeline in Salesforce.com
- Outreach & Research: Test new technologies to source contact information and facilitate outbound outreach; discover new target markets and implement thoughtful campaigns through outbound calls and emails; assist the sales team by identifying relevant decision makers
- Relationship Building : Establish relationships with prospects in the US and across the world
Who You Are
- You have 1+ years of previous work experience and are passionate about the hospitality industry
- You have cold calling, sales training and Salesforce.com experience is preferred
- You have incredible attention to detail and are able to juggle multiple requests
- You are comfortable working autonomously in a quota-driven sales environment
- You have strong written and verbal communication skills
- You excel when faced with a challenge
What We Offer
A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You’ll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time.
Equitable compensation: Our compensation packages are based on external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company.
- The On-Target Earnings (Base salary + Commission) range for this role is $80,000.00 - $87,000.00. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also commission eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.
Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, life insurance, and unique wellness offerings including One Medical, Spring Health, Carrot, and Headspace.
Employee programs and recognition: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You’ll receive an additional quarterly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you’re a part of our team.
Opportunities for training and professional development: Your manager will partner with you on establishing quarterly goals that not only benefit our organization but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.
About SevenRooms
SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation.
Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin’ Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf.
SevenRooms has been recognized as a top employer for its people-first approach by publications including:
- Inc. Best Workplaces (2023, 2022, 2020)
- Inc. 5000 (2024, 2023, 2022)
- Ragan’s Platinum HR Awards Finalist (2022)
- Built in Best Places to Work NYC (2023, 2022, 2021, 2020)
- Built in Best Place to Work NYC - Midsize Companies (2023, 2022)
- VentureFizz Unique PTO (2022)
- Forbes Best Startup Employers (2022)
SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.
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