Job description
Location: Cape Town
Working Practices: Hybrid | Mondays and Thursday in office and remaining days remote
Contract Type: Permanent
Working Hours: 10H00 - 18H30 SAST
Reports to: VP Partnerships
Job summary:
We are seeking an experienced sales and delivery manager to work with the US sales team and manage the sales enablement team. This is a hybrid leadership and support role, where the primary responsibility is to ensure the smooth running of the Bid and Proposal Writing Team in Cape Town while also collaborating closely with the Marketing Team, as well as the Sales Team on smaller opportunities, upselling, scoping new projects, and facilitating the handoff from sales to delivery.
Key Responsibilities:
Team Leadership & Management
- Lead and manage the Cape Town-based Bid & Proposal Writing Team, ensuring clear communication, efficient workflows, and alignment with overall business goals.
- Provide day-to-day guidance, feedback, and coaching to ensure high-quality deliverables and performance.
Sales Enablement
- Support the US Sales team in small sales opportunities, including assisting with pricing, developing proposals, and aligning resources.
- Ensure that all sales support aligns with service offerings and delivery capabilities.
Upsell & Account Support
- Collaborate with Squad Leads to identify and support upsell opportunities within existing client accounts.
- Assist in preparing proposals and strategic inputs to enhance client value; final commercial decisions rest with the Account Director.
Scoping & Transition Support
- Participate in scoping new projects, ensuring delivery feasibility and alignment with client expectations.
- Facilitate seamless handoffs from sales to delivery, ensuring all relevant details (pricing, scope, expectations) are communicated clearly and documented.
Handoff to Delivery
- Support the smooth transition of deals from sales to delivery, ensuring all relevant information, pricing details, and client expectations are properly communicated to the delivery team for successful execution.
Marketing Collaboration & Support
- Collaborate with the Marketing Team to ensure alignment between brand messaging, sales materials, and proposal content.
- Provide input and insights from sales and client interactions to help shape marketing collateral and campaign messaging.
- Support the integration of marketing assets into the proposal development process, ensuring consistency and relevance.
- Coordinate with Marketing to highlight client success stories and gather inputs for content such as case studies and testimonials.
- Help ensure that the proposal writing function and Marketing Team are aligned on priorities, timelines, and shared tools or templates.
Collaboration & Feedback Loop
Provide client feedback and competitive intelligence to inform future go-to-market strategies.
Coordinate with delivery and product teams to ensure alignment between client needs and service capabilities.
Support the development of sales collateral by documenting success stories, case studies, and customer references.
What does success look like?
Cape Town proposal team is delivering high-quality proposals efficiently, with clear roles, timelines, and feedback loops.
Clear, scalable processes are in place for supporting small opportunities, upsells, and scoping—without duplicating Sales ownership.
Seamless, well-documented handoffs occur between Sales and Delivery, improving client satisfaction and internal execution.
Proposal success metrics (win rate, turnaround time, accuracy) are tracked and improving over time.
Sales collateral (templates, case studies, pricing frameworks) are kept up to date and aligned with delivery capabilities.
Collaboration between Cape Town and US teams is frictionless, with shared tools and communication norms in place.
Marketing efforts are consistently informed by sales insights and client feedback, and proposal content aligns with current marketing narratives and materials.
5+ years of experience in sales enablement, proposal management, or project coordination within a services-based business—preferably in education, eLearning, or professional services.
Proven experience managing a small team, especially in a remote or distributed environment.
Strong grasp of B2B sales processes and supporting functions such as pricing, marketing, and proposal development.
Exceptional cross-functional communication and collaboration skills.
High organizational competence; able to manage multiple streams of work with efficiency and quality
Proficiency in project management with an understanding of proposals tools will be advantageous
Skills & Competencies
- Commercially savvy with strong instincts for value creation and client engagement.
Self-starter comfortable with ambiguity and evolving team structures.
- Strong people management and mentoring capabilities.
- Excellent communication, with a focus on enabling collaboration between sales, delivery, and marketing.
- Highly organized with a continuous improvement mindset, capable of identifying and resolving workflow inefficiencies.
- Proven experience in managing cross-functional teams, preferably within the educational services sector.
- Strong understanding of the sales cycle, from opportunity identification to project handoff, and the ability to support, but not own, key sales functions.
- Exceptional communication skills with the ability to collaborate effectively across teams and locations.
- Experience working in cross-functional teams and supporting sales enablement in a global context.
- Ability to manage and optimize workflows, ensuring smooth collaboration between the Cape Town Hub and the US-based teams.
- Proficiency with project management and proposal tools (PMP strongly preferred).
About Construct
Construct Education is a fee-for-service digital learning solutions company specializing in the design of innovative, impactful, and bespoke digital learning experiences. As a wholly-owned subsidiary of OES, a global leader in education solutions, we continue to push the boundaries of online education. Construct Education is committed to redefining online education in a way that prepares learners for real-world challenges and helps them succeed in their careers. Our vision is for everyone to have access to meaningful education through superior online programs.
Company Culture & Values
We are a people-focused organization with a culture built around collaboration, connection, and working together toward one common goal. Our vibrant, values-led culture is grounded in four core principles that guide everything we do:
Passion and Perseverance: We love what we do (even though it’s not always easy) and take pride in creating transformative learning experiences. We bring a ‘can-do’ attitude to our work, tackling challenges and inspiring others.
Teamwork: We operate as cross-functional teams globally with trust and respect, celebrating success. We have fun while we work and enjoy collaborating with each other and OES partners.
Agility and Innovation: We are innovative, lateral thinkers who use our skills to do things better for our students. We thrive in ambiguity, embrace change and challenge conventional thinking.
Integrity: We do what’s right, and what we say we will do, every time. We value a culture of respectful feedback and believe that respect trumps harmony.
What We Offer*
- Employee Assistance Program (EAP)
- Flexible work for genuine career-life fit
- A healthy and supportive company culture
- Generous annual leave
- Paid maternity and paternity benefits
- Study leave
- Professional development and mentoring
- Construct Culture Club events
- Company funded lunch and drinks every 6 weeks
*Policy T&Cs apply for certain benefits
