Job description
At Qualia, we’ve built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem—homebuyers and sellers, lenders, title and escrow agents, and real estate agents—onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year.
WHAT YOU’LL WORK ON
- Serve as a subject matter expert (SME) for Qualia products and related processes to the Core Sales, ENT Sales, GM, and/or Customer Transition teams, with the ability to articulate the benefits of those products and the solutions they offer for relevant business problems.
- Shepherd the onboarding and ramp of new Account Executives (AE) and Growth Managers (GM).
- Provide quality assurance for product demos that the Core Sales, ENT Sales, GM, and/or Customer Transition teams hold with customers.
- Participate, as needed, in customer product demos in partnership with AEs and GMs to cover advanced or nuanced subject matter.
RESPONSIBILITIES
- Collaborate with Sales Leadership and Learning & Development to drive the Sales Enablement strategy for our Core Sales, ENT Sales, GM, and/or Customer Transition teams.
- Create, deliver, and sustain ongoing training programs and curriculum (classroom, online, or informal) to enable growth and development opportunities for these teams.
- Provide ongoing enablement support via Slack.
- Provide product support on advanced or nuanced demos with prospects.
- Enable and coordinate learning activities for AEs and GMs during their ramp period and ongoing.
- Audit product demos for all AEs and GMs for QA with the purpose of ensuring their accuracy and improving their delivery.
- In partnership with Learning & Development, establish & create assessment and evaluation strategies to measure and iterate on the efficacy and value of training initiatives.
YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH
- 3+ years of experience driving sales training, training of customer-facing teams, and/or sales enablement
- Passionate about helping others learn new concepts and grow professionally
- Highly proficient at building trust with sales managers and across functions
- Excel in execution, establishing priorities, and hitting deadlines in a sometimes ambiguous and changing environment
- Experience designing curriculum and creating content for training
- Excellent written and verbal communication skills
- A track record of being organized and detail-oriented
- While this role is based in Austin, Texas, we’re open to exploring remote possibilities for qualified candidates.
WHY QUALIA
Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems—and we’re growing quickly. In order to continue building an engaging and dynamic organization, we’re committed to giving everyone the support they need to do great work.
Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected.
We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status.
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