Job description
Who We Are
Massive Rocket is a high-growth Braze & Snowflake agency that has made significant strides in connecting digital marketing teams with product and engineering units. Founded just 5 years ago, we have experienced swift growth and are now at a crucial juncture, aspiring to reach $100M in revenue. Our focus is on delivering human experiences at scale, leveraging the latest in web, mobile, cloud, data, and AI technologies. We pride ourselves on innovation and the delivery of cutting-edge digital solutions.
Every role at Massive Rocket is Entrepreneurial - Successful people at Massive Rocket will not only think about their role but understand the roles around them, their goals and contribute to the success and growth of their team, customers and partners.
What We Offer
🚀 Fast-moving environment – you will never stop learning and growing
❤️ Supportive and positive work culture with an emphasis on our values
🌍 International presence – work with team members in Europe, the US, and around the globe
🪐 100% remote forever
🧗🏼♂️ Career progression paths and opportunities for promotion/advancement
🍕 Organised team events and outings
What we’re looking for
As a Sales Engineer at Massive Rocket, you will be at the intersection of technology, strategy, and client engagement — shaping the future of how our clients leverage MarTech to deliver exceptional customer experiences.
You will architect scalable and impactful technical solutions tailored to client needs, act as a trusted advisor during pre-sales discussions, and play a key role in translating complex technical requirements into compelling proposals. Your deep understanding of marketing technologies, customer data infrastructure, and business goals will help clients realize value from their investments and accelerate growth.
If you thrive in fast-paced environments, enjoy problem-solving across diverse technologies, and love working with global teams and clients — this is your opportunity to drive meaningful change and innovation.
Responsibilities:
1. Roadmap & Proposal Strategist
- Proactively identify new workstreams and convert business needs into actionable project requirements.
- Prioritize initiatives to ensure roadmaps align with strategic objectives and client goals.
- Maintain detailed, accurate, and predictable project timelines and roadmaps.
2. High-Level Architecture Design
- Lead technical discovery and requirement-gathering sessions with clients to understand their MarTech and data needs.
- Design high-level architecture that aligns with customer engagement, data flow, and scalability expectations.
- Evaluate and recommend technologies that align with client needs, including CDPs, CRMs, and Data Warehouses.
3. Solutions Specialist
- Actively participate in sales discovery calls, helping to shape solution strategy and technical vision.
- Support the development of Statements of Work (SoW), timelines, and resourcing plans for new opportunities.
- Improve win rates by delivering tailored, technically robust proposals that address both business and engineering challenges.
4. Escalation Management
- Serve as the escalation point for complex client issues, providing strategic and technical direction.
- Collaborate with internal delivery teams and stakeholders to ensure issue resolution and project continuity.
- Maintain client trust by consistently offering high-value guidance and support throughout the engagement lifecycle.
Required skills and Qualifications:
- 10+ years of experience in the MarTech, CRM, or Digital Marketing space, with a track record of delivering complex, cross-functional projects.
- Proven ability to design and implement MarTech solutions using technologies such as Data Warehouses, CDPs, CRM platforms, Machine Learning engines, or Loyalty Systems.
- 2+ years in a leadership role, with experience mentoring and managing project or solution delivery teams.
- 2+ years of client-facing experience, showcasing strong stakeholder management, business acumen, and relationship-building skills.
- Experience in developing strategic roadmaps, managing backlogs, and aligning technical work with broader business objectives.
- Strong communication skills (written and verbal), with a proven ability to work across distributed global teams and produce high-quality documentation.
- Experience working in agency or consulting environments, with the ability to adapt quickly and manage multiple client engagements in parallel.
- Comfortable working autonomously and collaboratively in a fast-moving, results-driven setting.
- Excellent command of English (C1 level) for clear communication across internal and client-facing contexts.
Preferred Qualifications:
- Hands-on knowledge of customer engagement technologies such as Braze, Snowflake, Salesforce Marketing Cloud, or similar platforms.
- Understanding of digital consumer engagement, marketing automation workflows, and data-driven personalization strategies.
- Familiarity with agile methodologies such as Scrum and experience in project management or delivery planning.
- Prior experience in supporting sales teams by developing proposals, estimates, and technical documentation.
During the process, please note the following requirements and preparations:
- Massive Rocket has a Bring Your Own Device (BYOD) policy — you will be expected to use your own equipment for work.
- A valid work visa is required — Massive Rocket does not provide sponsorship at this time.
- You may be asked to provide proof of identification, such as a passport, ID card, or utility bill (gas, water, electricity).
- Two references may be requested — please be prepared to share names, relationship to you, and contact details (email and mobile).
- Contractors only: Proof of incorporation and valid insurance coverage is required.
Note:
Please ensure that your qualifications closely match the criteria outlined in the job description. Applications not meeting the specified criteria may not be processed or considered for this position.
