Job description
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
As a Sales Engineer for our Enterprise Select business, you’ll be splitting your time across two major focus areas; (1) supporting sales in winning new business and expanding existing business, and (2) contributing to the SE Team on the quest of continually raising the bar. There is an expectation that an SE is highly accountable for each technical sale, meaning that strong storytelling, objection handling, custom workarounds, advanced integrations, and extensive hands-on experience are requirements to win business. Takeaways from these activities should be shared across the SE Team via team meetings, messaging tools, etc.
Additionally, an SE is accountable for carving out time to source and deliver product information, conduct testing of alpha products/features, manage projects, and build process improvements and automation that will scale the broader SE Team.
This is a remote role, requiring travel up to 75%, with the UK Office in London, and travel to client sites UK-wide.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
- You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
- You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer’s value earned trust and human relationships built over time.
- You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
- You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.
In this role, you will:
- Demonstrate the value proposition of Samsara’s products and services along with the platform’s core capabilities on-site, remotely via webinar sessions, or at field events such as conferences and trade shows.
- Facilitate live proof-of-concept trials for prospective customers including hardware installation in and around vehicles and/or equipment ensuring prospects understand - and are fully utilizing - the Samsara platform.
- Work closely with Product Management, and other relevant teams, to help develop the Samsara platform.
- Respond to functional and technical elements of RFIs/RFPs.
- Be organized and analytical, and eliminate sales obstacles using creative and adaptive approaches.
- Demonstrate comfort working for a dynamic technical organization with a fast-growing partner and customer base.
- Remain highly available to Sales and cross-functional teams, making a measurable impact on Sales and product development in your region, and contributing to SE Team enablement.
- Be a dynamic contributor on both Sales and SE Team internal communications channels.
- Partner with account executives to plan, prepare, and execute strategic deals in complex sales cycles.
- Discover customer processes, needs and pain, translate that understanding to become a welcomed trusted advisor.
- Successfully match customer pain points and requirements to proposed solutions.
- Contribute to the team via technical and industry knowledge, training, etc.
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Minimum requirements for the role:
- 5+ years of experience in customer-facing roles and 3+ years of pre-sales experience
- Experience with Enterprise sales cycles or equivalent
- Consistent track record selling complex solutions
- Clinical execution of discovery, through to POV, and technical win.
- Understand and appreciate value selling, and MEDDICC.
An ideal candidate also has:
- Previous hands-on experience with customer evaluations and deployments
- Well-versed in one of the following: cloud software, IOT, networking, automation, and control systems
- Experience with integration projects. At minimum comprehend RESTFul APIs. A plus for scripting (Python, javascript, etc.) experience
- IoT, hardware gadgets, vehicles, or general tinkering experience (work or hobby) a plus
- Experience working with Fleet, Logistics, Supply Chain, Telematics, Manufacturing, or general operations background a plus
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Benefits
Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.
