Job description
Company Description
At Butterfly Network, we’re leading a digital revolution in medical imaging, transforming an industry that has long relied on bulky, analog systems. With our proprietary Ultrasound-on-Chip™ technology, we’re democratizing healthcare by shifting ultrasound from the expensive, stationary systems of the past to the connected, mobile, and software-enabled platforms of today. In 2018, we launched the world’s first handheld, whole-body ultrasound, Butterfly iQ – followed by iQ+ in 2020 and iQ3 in 2024, each more powerful than the last.
Our innovation doesn’t stop at hardware. Butterfly combines our advanced device with intelligent software, AI, services, and education to drive adoption of affordable, accessible imaging. Our technology is proving to help clinicians, clinics, and hospitals enhance care, cut costs, and expand imaging access. We’ve been recognized by Prix Galien USA, Fierce 50, TIME’s Best Inventions, Fast Company’s World Changing Ideas, among other awards.
We’re a team of bold thinkers, problem-solvers, and innovators ready to shape the future of medical imaging. Let’s build something extraordinary together!
Job Description
The Sales Operations Specialist will play a key role in driving sales excellence by partnering closely with the sales team to implement process improvements and establish operational discipline. This role is focused on enhancing sales efficiency and effectiveness through hands-on support of day-to-day activities and strategic initiatives.
Responsibilities include maintaining the integrity of data within Salesforce (SFDC) and NetSuite to ensure accurate and comprehensive customer and order records. The specialist will also support core sales support functions such as quote generation, lead assignment, opportunity management, order processing, report development, and the delivery of actionable business insights.
In this cross-functional role, the specialist will collaborate with Marketing, Order Administration, Finance, Sales, and Legal to ensure a smooth and streamlined lead-to-cash process that aligns with company goals.
To thrive in this position, the ideal candidate will be highly organized, detail-oriented, and self-motivated, with the ability to manage multiple priorities while building strong relationships across teams in a fast-paced environment.
Responsibilities
- Assist in the rollout and adoption of new and enhanced tools for sales teams, including the development of training materials and execution of ongoing knowledge assessments.
- Partner with Account Executives and customers to understand needs, evaluate data, and deliver customized solutions through the quoting process.
- Ensure high-quality data management in Salesforce by enforcing data standards and executing regular data cleansing and validation activities.
- Address customer inquiries and issues promptly, working cross-functionally to continuously improve the overall customer experience.
- Provide end-to-end support to sales teams and customers throughout the lead-to-cash lifecycle.
- Identify process inefficiencies and opportunities for revenue growth, taking initiative to drive problem resolution and implement effective solutions.
- Design and deliver tailored Salesforce reports and dynamic dashboards to provide actionable insights for key stakeholders.
Qualifications
Baseline skills/experiences/attributes:
- Bachelor’s degree in Operations, Finance, Analytics, or a related field
- 2–5 years of experience in Sales Operations, Sales Support, Reporting, or a similar function
- Comprehensive knowledge of sales operations and systems, encompassing the full sales cycle, account and territory planning, opportunity management, pipeline tracking, and the end-to-end order fulfillment process
- Exceptional attention to detail with solid analytical, process improvement, and project management skills
- Experience supporting both hardware and software sales teams is a plus
- Strong verbal and written communication skills, with the ability to translate complex data into clear, actionable insights
- Positive attitude, enthusiastic approach, and the ability to manage multiple priorities in a fast-paced environment
Ideally, you also have these skills/experiences/attributes:
- Previous experience in a start-up or high-growth environment
- Familiarity with business intelligence and CRM tools such as Salesforce, NetSuite, Tableau, Sigma, and Definitive Healthcare
- Advanced proficiency with Google Workspace tools (Docs, Sheets, Slides, etc.)
Values
Innovation is what we do. Our values are how we make it happen. Butterflies are and believe in…
- Patient-Centric Innovators: Our mission is THE mission.
- Empowered to Impact: Every voice matters.
- One Team, One Goal: Unity fuels progress.
- Growth Champions: We embrace challenges.
- Action-Oriented Achievers: We follow through, every time.
Location:
Butterfly offers a hybrid work model for most positions, with team members spending two or more days a week in the office. While flexibility is key, we value in-person connections that spark creativity and teamwork. Our offices are designed for collaboration, with comfortable workspaces, stocked kitchens, and opportunities to connect with peers.
This is a remote position based in the UK.
Benefits and Perks
- Comprehensive health insurance, encompassing dental and vision coverage, is provided to all our employees. As a health-tech company, we prioritize the well-being of our teams. Additionally, employees have the option to buy up for enhanced health insurance coverage. We also contribute to Health Savings Account (HSA) accounts for all enrolled employees on an annual basis.
- Comprehensive Employee Assistance Program - we provide access to tools and resources to support your emotional health and day-to-day needs.
- 401k plan and match - we facilitate your retirement goals.
- Eligible employees will have the opportunity to participate in Employee Stock Purchase Plan (ESPP)
- Unlimited Paid Time Off + 10 Holiday Days a Year - recharge and come back ready to make an impact
- Parental Leave - we aim to provide our employees with time to bond with their growing family, along with additional support for primary caregivers to help transition back to work
- Competitive salaried compensation - we value our employees and show it
- Equity - we want every employee to be a stakeholder
- The opportunity to build a revolutionary healthcare product and save millions of lives!
Compensation
Our estimated salary for this role based in the UK is between 30,000 - 40,000 GBP + bonus + equity + benefits. Actual pay is determined by multiple factors such as skills, qualifications, experience and market demand.
Butterfly Network does not accept agency resumes.
Butterfly Network is an E-Verify Company.
Butterfly Network is an equal opportunity employer. Regardless of race, traits associated with race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines.
Butterfly requires security adherence responsibilities from all employees. These include: adhering to all company security policies and procedures, utilize provided company assets securely, and complete all required security awareness training programs. Safeguarding company data and systems from unauthorized access, modification, or destruction, contributing to the overall security posture of the organization. Immediately reporting any suspected or actual security incidents, including phishing attempts, malware infections, or unauthorized access, following the established incident response procedures.
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