Job description
Keeper Security is hiring an experienced and proactive Salesforce AI Specialist to join our Sales Operations team, reporting to our Director of Global Sales Operations. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates who live near our Chicago, IL office.
Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and be responsible for innovative AI business process automation.
About Keeper
Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.
About the Role
As one of the industry’s fastest-growing companies, Keeper is investing heavily in AI-driven innovation. As the Salesforce AI Specialist, you’ll play a strategic and hands-on role in transforming our Salesforce platform through AI-driven automation, predictive analytics and smart workflow optimization (e.g. lead & opportunity scores, forecasting). This role blends deep Salesforce expertise with a solid understanding of AI technologies and business strategy, helping us define and execute automation opportunities that improve customer acquisition, sales productivity and decision-making. This is a unique chance for a technically strong Salesforce professional to lead AI transformation in a fast-scaling, innovative environment.
Responsibilities
Lead the configuration, integration, and deployment of AI tools (Salesforce Einstein, GPT integrations, custom AI models, etc.) within the Salesforce platform
Identify and prioritize AI automation opportunities across Sales, Marketing, Support and Revenue Operations
Design AI-enabled workflows, such as lead scoring, predictive forecasting, next-best-action models, and intelligent case routing
Serve as the internal SME on AI capabilities within Salesforce and related ecosystems
Collaborate with cross-functional teams to align AI initiatives with business goals and revenue strategy
Develop business cases, roadmaps and metrics for AI initiatives; articulate ROI to leadership and stakeholders
Stay current with AI trends in CRM and RevOps, evaluating third-party tools and APIs to enhance the Salesforce stack
Translate strategic AI opportunities into tactical, scalable solutions via Salesforce configuration, code (Apex/Flows) and integrations (MuleSoft, REST APIs)
Implement best practices and standard operating procedures to enhance efficiency and accuracy
Work in a highly productive, self-driven environment setting priorities and goals to drive fulfillment
5+ years of Salesforce experience with a strong understanding of core objects, automation (Flows, Apex) and integrations
Salesforce certifications (e.g., Platform App Builder, AI Associate, Salesforce Consultant certifications)
Knowledge of the SaaS industry and subscription-based business models
Solid understanding of AI and ML concepts as they apply to business process optimization and customer lifecycle automation
Proven experience with Salesforce Einstein, GPT integrations (Einstein GPT, ChatGPT APIs) or similar AI tools
Experience working in or closely with Sales Strategy and Sales Enablement teams
Keen analytical mindset with the ability to interpret data and AI model outputs to drive business decisions
Highly skilled problem solver with the ability to make thoughtful decisions in a fast-paced environment
Self-driven and organized, capable of leading an AI implementation project from design to rollout, with the ability to manage multiple priorities and stakeholders, meet deadlines, and adapt in a fast-paced environment
Excellent communication and interpersonal skills with the ability to collaborate effectively with various teams
Bachelor’s degree in Business, Finance, Economics, or a related field or equivalent work experience
Familiarity with tools like HubSpot, Marketo, Outreach, or similar RevOps/MarTech platforms
Background in Business Strategy, RevOps, or Data Science is a strong plus
Due to this role’s involvement in GovCloud, all applicants must be a “U.S. Person”
Medical, Dental & Vision (Inclusive of domestic partnerships)
Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
Voluntary Short/Long Term Disability Insurance
401k (Roth/Traditional)
A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
Above market annual bonuses
Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Classification: Exempt
