Job description
Salesforce Lead
A career at Booksy means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers arrange ‘me time’ moments, we’re in the business of helping people thrive and feel fantastic.
Working in an ever-changing, scale-up where things are messy, and resources are limited isn’t for everyone. If you thrive in a stable environment with big budgets, clear processes and structures then, if being honest, we’re probably not for you. However, if you love bringing order to chaos, inventively solving problems, and prioritising your own path within ambiguity, then you’re likely to love it here.
The people you’ll like to work with and things you’ll enjoy impacting:
As our Salesforce Lead, your purpose will be to lead the strategic transformation of Booksy’s Salesforce platform across multiple business areas. You’ll drive the architectural vision, partner with cross-functional teams, and play a hands-on role in platform discovery, design and delivery — starting with a reimplementation of Sales Cloud and optimisation of Service Cloud, before exploring new clouds like Revenue Cloud or SFMC.
You’ll be the go-to Salesforce expert, mentoring a growing team while shaping a scalable, integrated ecosystem that powers smarter decisions and better experiences across sales, support, marketing and finance.
Essentially, to ensure you succeed in this role you’re going to need…
✔ Proven experience leading Salesforce architecture and platform evolution, ideally in a multi-cloud environment
✔ Strong hands-on Salesforce expertise, especially in Sales Cloud and Service Cloud
✔ A strategic mindset with the ability to align technical roadmaps to business goals
✔ Confidence working in messy environments and leading teams through platform audits, migrations, and optimisations
At a minimum we require conversational level English language skills. Why? English is our company language and is used for any business-wide communications, so we need you to be able to speak English to feel like an integrated part of Booksy.
It will also help you to have…
💡 Salesforce Architect certifications
💡 Experience with Revenue Cloud or CPQ and understanding of SaaS billing models
💡 Experience integrating Salesforce with tools like Segment, Iterable, or BI platforms
Some of the benefits we offer in [Poland / Spain / UK] include:
🌍 This is a fully remote role – we take pride in being a globally distributed team
🌴 [Insert country-specific holiday allowance] + public holidays
💻 A remote work set-up budget
💪 Access to mental health and wellbeing support
🕓 Flexible working hours
📚 Learning and development budget
Our Diversity and Inclusion Commitment:
We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at [email protected], so we can best support you.
Kindly submit your application and CV in English to ensure it is successfully reviewed.
