Senior AI Automation Engineer

Job description

Luxury Presence is the leading digital platform revolutionizing the real estate industry for agents, teams, and brokerages. Our award-winning websites, cutting-edge marketing solutions, and AI-powered mobile platform empower real estate professionals to grow their business, operate more efficiently, and deliver exceptional service to their clients. Trusted by over 80,000 real estate professionals, including 31 of the nation’s 100 top-performing agents as published in the Wall Street Journal, Luxury Presence continues to set the standard for innovation and excellence in real estate technology.

We’re looking for a thoughtful and technically skilled Senior AI Automation Engineer to join our operations team and lead the development of scalable, intelligent automation systems. In this role, you’ll design and implement workflows that reduce manual effort, improve data quality, and streamline internal operations.

You’ll be expected to bring a deep understanding of modern automation orchestration platforms, along with the discernment to apply AI where it delivers meaningful value—whether that’s integrating LLMs for summarization and classification, or enhancing decision-making logic with intelligent APIs.

You’ll own the full lifecycle of your solutions, from scoped requirements through build, testing, deployment, and iteration. Success in this role requires technical fluency, comfort working independently, and the ability to strike the right balance between innovation and reliability in a fast-moving environment.

What You’ll Do

• Build Automations – Develop and maintain end-to-end automations across systems using low-code/no-code iPaaS and RPA tools, ensuring reliability and scalability.
• Rapid Prototyping & Delivery – Quickly translate scoped automation needs into tangible solutions by spinning up lightweight proofs of concept or conducting feasibility assessments—delivering insights in short, iterative build cycles.
• Leverage APIs – Utilize various APIs to connect platforms, enrich process logic or data flows, and extend the capabilities of internal and third-party platforms.
• CRM Integration & Enhancement – Build workflows, optimize processes, and manage automation integrations between CRMs (i.e. Salesforce, Hubspot) and other internal tools.
• Data Structuring & Manipulation – Normalize, transform, and move JSON or other structured payloads cleanly through workflows to ensure clean handoffs and outputs in automations.
• Systems Improvement – Identify and recommend minor configuration changes, upgrades, and add-ons in CRM and automation platforms that pave the way for new functionality or improvements on existing and future automations and processes.
• Testing & QA – Validate solutions before handoff, build guardrails for fail-safe execution, and establish clear logging and error alerts.
• Documentation & Maintenance – Create clean technical documentation and ensure automations are reliable, maintainable, and scalable.

Who You Are

• 3–5 years of experience in an automation, process improvement, business operations, or systems enablement role in a high-growth environment where speed, detail, and autonomy are expected.
• Deep hands-on experience with low-code/no-code platforms such as: n8n, Zapier, Make, Workato, or others and strong technical familiarity with CRM systems, particularly HubSpot or Salesforce.
• Self-driven and adaptable — you’re a quick learner who can independently ramp up on new platforms, APIs, or tools, and enjoy figuring things out in fast-changing environments.
• Passionate about leveraging AI — You bring deep experience integrating LLMs or AI APIs (like OpenAI, Claude, or Gemini) into automation workflows to drive intelligent decision-making, classification, or summarization.
• An eye for system design and a bias toward curiosity — you ask “why,” not just “how,” and know how to balance perfection with pragmatism. You approach blockers with creativity, resourcefulness, and a problem-solving mindset.
• Act as an internal Product Owner for the tools and automations you build—owning their full lifecycle, from initial development to usability, documentation, iterative improvements, and long-term maintenance.
• Fluency with modern APIs and structured data — Confident working with structured data formats like JSON and XML, and experienced in consuming RESTful and GraphQL APIs using tools such as Postman or browser dev tools.
• Proficient in designing resilient, decision-based workflows — including complex conditional logic (branching, loops, filters, error handling), time-based automations (cron jobs, scheduled triggers), and asynchronous patterns (webhooks, polling, event-driven logic).
• Strong written communicator and systems collaborator — you write clear documentation, create technically detailed tickets, and keep stakeholders informed using asynchronous tools like Slack, Notion, Coda, Linear, or Asana.
• Understanding of data normalization and sync strategies — especially in multi-source environments where records may originate or be updated across multiple platforms (e.g., CRM, billing, support tools, or disparate third party vendors). You know how to design automations that standardize data formats, manage field mappings, prevent duplication or data drift, and handle partial updates or conflicting source-of-truth scenarios.
• Familiarity with databases and data modeling — including vendors like Airtable, PostgreSQL, Supabase, or similar, and baseline understanding of SQL.
• Understanding of modern integration patterns — including authentication protocols like OAuth2, API key/token-based auth, and JWT. Able to confidently manage secure connections between platforms and troubleshoot token lifecycles or permission scopes.
• A knack for debugging and deciphering error logs, failed jobs, and webhook mysteries.

Nice to Haves

• Experience with RPA tools like UiPath, Automation Anywhere, or Robocorp.
• Experience with workflow observability and logging tools.
• Experience with browser automation frameworks like Playwright (or similar tools such as Puppeteer or Selenium) — used for automating interactions with web interfaces, scraping structured data, or validating UI flows as part of automated workflows.
• Baseline understanding of HTML, CSS, and other web technologies — enough to inspect DOM elements, understand frontend structure, and support automation or scraping efforts when needed.
• Comfort with CLI tools and scripting environments — proficient using terminal-based utilities and lightweight scripts (e.g., curl, bash) for tasks like triggering webhooks, testing APIs, manipulating data, or interacting with cloud platforms.
• Familiarity with data lifecycle and compliance practices, especially for automations that touch sensitive or regulated data.
• Native proficiency in modern scripting languages such as JavaScript, Node.js, and Python—used to build custom logic, extend automation platforms, or develop utilities beyond the capabilities of low-code tools.

Join us in shaping the future of real estate

The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.

We’re a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.

Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We’re backed by world-class investors, including Bessemer Venture Partners, Toba Capital, and Switch Ventures, and have raised $52.6 million to date.

More than 15,000 real estate businesses rely on our platform, including 31 of the RealTrends top 100 agents featured in The Wall Street Journal. Additionally, many of the industry’s most powerful brokerages — including Compass, Coldwell Banker, and Sotheby’s International Realty — rely on Luxury Presence as a trusted business partner.

Every year since 2020, Luxury Presence has ranked on BuiltIn’s Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we’ve received several Tech100 Awards, and our lead nurturing tool just scored an Inman Innovation Award for Best AI-Powered Platform.

Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.