Job description
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
See yourself at Twilio
Join the team as Twilio’s next Senior Architect - Data
About the job
This role will guide the building of key systems and products as part of the Twilio product portfolio, including stream data processing, storage, and identity.
Responsibilities
In this role, you’ll:
- Design and review core data systems that support a wide range of products.
- Partner with other engineering leads across R&D to build world-class products
- Ensure world-class reliability, security, and cost-efficiency for all the products we build
- Mentor other engineers on the team throughout their journey
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications makes for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- Proven experience designing and building large-scale, cloud-based, highly available software and data platforms.
- Deep expertise in data architecture, including data modeling, real-time and batch data processing, low-latency data storage, and integration with modern data warehouses and data lakes.
- Work closely with executive leadership to identify new business opportunities enabled by data architecture and infrastructure, supporting strategic goals such as personalization, predictive analytics, or new product development.
- Experience designing scalable systems for real-time and batch data processing pipelines using modern tools (e.g., Apache Kafka, Spark, Flink, etc.).
- Recognized thought leader in data and cloud architecture, with a demonstrated ability to set strategic direction and execute with a bias for action.
- Skilled at balancing long-term architectural vision with short-term business priorities, enabling pragmatic and sustainable solutions.
- Proven ability to design complex, scalable, and fault-tolerant data systems in an iterative and evolutionary manner.
- Committed to implementing best practices in data governance, data quality, and compliance across the organization.
- Strong cloud expertise with hands-on experience in cloud ecosystems (e.g., AWS, GCP, or Azure) and designing systems optimized for performance and cost-efficiency.
- Exceptional written and verbal communication skills, with the ability to effectively articulate data architecture concepts to technical and non-technical audiences.
- Strong collaborator, able to influence and build productive relationships across engineering, data science, product, and business teams.
- Passionate about enabling other developers and data professionals through leadership, mentoring, and driving efficient, well-informed decision-making.
- Experienced in leading teams to tackle highly complex engineering and data architecture challenges, delivering innovative and impactful solutions.
- Skilled at articulating and sharing platform vision with customers and synthesizing their business needs to influence strategy and vision
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Location
This role will be remote, and based in the USA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5-10% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
*Please note this role is open to candidates outside of California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $245,800.00 - $307,200.00
- Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $260,200.00 - $ 325,300.00
- Based in the San Francisco Bay area, California:$289,100.00 - $ 361,400.00
- This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 06/30/2025 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].
