Job description
We’re super into the work we do and the community we’ve built and think you might be, too.
Q-Centrix is the largest exclusive provider of clinical data management solutions to acute care hospitals. A market disruptor and innovator, Q-Centrix believes that there is nothing more valuable than clinical data as it is critical in delivering safe, consistent, quality healthcare for all. Bringing together deep expertise across providers, clinical knowledge, data and software, Q-Centrix provides an integrated approach that can redefine and streamline the data management and real-world application process for the healthcare industry, thereby enabling increased efficiency and exciting new solution opportunities.
Providing the industry’s first Enterprise Clinical Data Management (eCDM™) platform, Q-Centrix utilizes its market-leading software, the largest and broadest team of clinical data experts, a modern-stack software and reporting data structure, and best practices from its 1,200+ hospital partners to securely extract, curate, structure, and enhance clinical data at the highest quality level. The resulting high quality structured clinical data is then utilized to support reporting demands, drive improved care delivery, meet financial and operational needs, enable population health workflows and power broad research use cases. Its solutions cover a breadth of clinical segments, including cardiovascular, oncology, infection prevention, trauma and real-world data applications. Q-Centrix’s platform enables its partners to access valuable clinical information that may otherwise be trapped across multiple workflow systems and clinical information platforms. Q-Centrix is positioned for continued growth as they integrate new capabilities and business lines.
Backed by a leading global private equity growth firm, TPG, Q-Centrix will continue to invest heavily in technology (data, software, automation), people, and processes that can accelerate access to high quality structured clinical data at scale and facilitate greater real world data applications.
Job Summary:
Q-Centrix is seeking a curious, action-oriented, and highly collaborative Senior Business Analyst to join our dynamic team and support the growth of our product portfolio. This role is ideal for individuals eager to develop their product management skills, leveraging analytical skills, and working cross-functionally to enhance healthcare technology solutions.
As a Senior Business Analyst, you will work closely with Product Managers, Engineering, and other key stakeholders to drive the development of innovative solutions and ensure ongoing support for our existing technology offerings. This role provides a unique opportunity to build a foundation in product management and play an integral part in transforming healthcare quality data management.
Essential Functions:
- Develop and refine business requirements, working closely with Engineering to translate them into actionable user stories and exercising independent judgment to prioritize needs and ensure alignment with strategic goals.
- Support roadmap execution by gathering data, tracking progress, and making recommendations to ensure alignment with business goals, adjusting priorities as needed.
- Analyze and interpret data to identify trends, uncover insights, and make informed recommendations which guide product development.
- Ensure smooth product releases by working cross-functionally with Product Managers, Partner Success Advisors, Marketing, Clinical Services and Engineering, using discretion to manage competing priorities and navigate complex interdepartmental coordination.
- Triage and investigate escalated product-related issues, sharing insights with Engineering, Support, Commercial, and Product Management Teams.
- Participate in agile ceremonies, including sprint planning, backlog grooming, and retrospectives, using insight to assess project needs and ensure clarity across the project team, fostering collaboration and proactive problem solving.
- Support the development of sales collateral, training, and release materials, providing recommendations on content and presentation to ensure alignment with product goals and target audience.
- Translate data into user-friendly presentations meant for multiple different audiences, using independent insights to present complex data in a clear and compelling way that drives actionable insights.
- Contribute to process improvements and champion efficiency within the Product team, using discretion to identify areas for improvement and drive initiatives that streamline workflows and enhance team performance.
- Other Duties: As a growth organization, roles and responsibilities often evolve and adapt over time. As such, this job description may not comprehensively account for future activities, responsibilities, and priorities—these may evolve right along with us!
Required Abilities, Education, and Skills:
- 2+ years of experience in business analysis, product management, or a related field.
- Strong analytical and problem-solving skills, with the ability to independently break down complex issues, identify key trends and propose data-driven solutions.
- Ability to independently prioritize requirements, manage competing stakeholder interests, and ensure alignment with strategic business objectives while maintaining flexibility to adjust solutions as circumstances evolve.
- Excellent communication skills, capable of tailoring messages to different audiences, including technical teams and business stakeholders.
- Highly collaborative mindset, with a track record of working effectively with cross-functional teams.
- Strong attention to detail, with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Able to multi-task and shift priorities to meet more urgent requests.
- Bachelor’s degree in healthcare, business administration, economics, management information systems, computer science, or marketing OR Associate’s degree and equivalent combination of experience.
Preferred Abilities, Education and Skills:
- Experience with software development life cycle (SDLC) and agile methodologies.
- Background in the healthcare, SaaS, financial, or other regulated and/or data-driven industries.
- Experience using Jira, Confluence, Pendo.
Supervisory Responsibilities: none
Work environment/Physical Demands: Continuous sitting and fine manipulation.
Travel Requirements: None
Work Authorization: Legally able to work in the United States without sponsorship
Total Rewards:
At Q-Centrix, our purpose—safer, consistent, quality healthcare for all—drives everything we do. To accomplish this important work, we need to attract, engage, and retain a talented team by providing a compelling, equitable rewards package comprised of an inclusive culture, flexible work environment, learning and development opportunities, competitive pay that rewards high performance, and robust benefits that support health and financial wellness. Add to this package a supportive community of people who help each other not only do meaningful work, but learn, grow, and have fun while doing so, and you get an organization that has earned the Great Place to Work distinction multiple years in a row!
The target salary range for this role is $65,000.00 to $72,000.00 per year. An individual’s salary within this range is based on multiple factors including but not limited to skills, experiences, licensure, certifications, and other business and organizational considerations. Salary ranges are reviewed, at minimum, annually and all team members are eligible for performance-based salary increases during our organization’s annual review period.
In addition to our inclusive and innovative working environment and competitive pay, team members enjoy:
- Remote/hybrid flexibility (depending on location) and a generous Flexible Time Off program with additional paid time for volunteering.
- Robust benefits package including medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.
- 401(k) retirement plan with a company match.
- Opportunities for professional development.
Commitment to Diversity, Equity, Inclusion and Belonging:
At Q-Centrix, we hire people who love learning, value innovation, and believe in our purpose of safer, consistent, quality health care for all. We applaud qualified applicants who are accountable and committed to producing quality work. As an Equal Opportunity Employer, we support and value diversity, dignity, and respect in our work environment, and are committed to creating an inclusive environment in which everyone can thrive.
We employ people based on the needs of the business and the job, and their individual professional qualifications. Here’s what does not impact our employment decisions: race, religious creed, religion, color, sex, sexual orientation, pregnancy, parental status, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status, health, marital, civil union or domestic partnership status, or any status or characteristic protected by the laws or regulations in locations where we operate. If you are an individual with a qualified disability and you need an accommodation during the interview process, please reach out to your recruiter.
