Job description
Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.
Revolutionizing the dental industry is hard…and we need help.
We’re on the hunt for an experienced senior data analyst who can tackle some of our most significant challenges in the realm of analytics for Marketing, Sales, and Account Management teams. These functions are responsible for key aspects of Dandy’s business, obsessing about the customer experience. This role will support them to grow customer acquisition domestically while expanding internationally, increase recurring revenue with existing customers, and improve customer retention. In this highly cross-functional role, you will work autonomously to leverage data analysis to make recommendations that make Dandy a more compelling service for our customers.
Your responsibilities/opportunities
Utilize your data super powers to reduce ambiguity and solve problems
Develop and share insights that drive the business to better serve, acquire, and retain customers
Define the data language (i.e. KPIs, dashboards, measurement, etc) to ensure your team grasps the underlying truth that drives progress and success
Facilitate rapid decision making through ad hoc work or by democratizing data/self service (effective BI or user-friendly explores in Looker in partnership with our data engineers)
Design and execute effective A/B experiments that identify ways to improve outcomes
Be a strategic thought partner with cross-functional stakeholders
Mentor other analysts and help them grow
About you:
4+ years of experience working in revenue, retention, or customer life cycle analytics, ideally in a B2B setting
BA/BS in a quantitative field such as mathematics, statistics, engineering with customer empathy or a BA/BS in behavioral science (economics, psychology, etc) with statistics skills
Excellent SQL & Python skills
Strong communication skills and experience communicating results in a way that drives change. You have the ability to use data to inform, align, and lead
Strong senses of autonomy and ownership
Strong critical thinking, problem solving, and statistical skills
Proven ability to navigate ambiguity and deliver value is cross functional setting
Bonus points:
Experience working with a B2B sales pipeline and revenue data at a company like Shopify, Amazon, Uber, Lyft, Instacart, or the like.
Strong customer empathy, particularly for dentists
Have experience turning vague business problems into statistical rigorous analyses & solutions (e.g. causal inference, predictive modeling)
Interest in working and learning in an earlier stage company where we’re still working out some of the basics
Experience in Looker, Hex, and dbt
For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.
Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.
Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!
