Job description
About Extend:
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend’s best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.
Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.
What You’ll Do:
- Create reusable infrastructure components using infrastructure-as-code technologies to allow teams to manage their own infrastructure needs
- Mature the CI/CD pipeline to enable teams to scale in a self-service way to help reduce deployment cost and time
- Collaborate with product engineering teams to design scalable infrastructure and deployment patterns for customer facing solutions
- Act as an expert in AWS technologies by providing guidance on appropriate AWS solutions to address business needs
- Mentor and provide guidance to new engineers on best practices and designs related to CI / CD or AWS technologies
- Lead dynamic project efforts related to improving or enabling new technologies throughout Extend
What We Are Looking For:
- 4+ years experience in a DevOps engineering role
- 2+ years experience with CDK, AWS CloudFormation, or other infrastructure-as-code systems (like Terraform)
- 2+ years experience or certification in AWS serverless technologies (API Gateway, Lambda, S3, DynamoDB)
- Knowledge of best practices around security roles/policies for AWS IAM
- Experience working with monitoring services (CloudWatch, DataDog)
- Experience with CI/CD Tooling such as BitBucket Actions, Jenkins, CodeBuild or others
- Ability to perform in a high energy environment with dynamic job responsibilities and priorities
Nice to Haves:
- Experience with AWS Cloud Development Kit(CDK)
- Experience with Typescript
Expected Pay Range: $150,000 - $180,000 per year salaried*
\* The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.
Life at Extend:
- Working with a great team from diverse backgrounds in a collaborative and supportive environment.
- Competitive salary based on experience, with full medical and dental & vision benefits.
- Stock in an early-stage startup growing quickly.
- Generous, flexible paid time off policy.
- 401(k) with Financial Guidance from Morgan Stanley.
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