Job description
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CPT-9418 Senior E-commerce Virtual Assistant
REQUIRED SERVICE: e-Commerce VA
REQUESTED EXPERIENCE TIER LEVEL: Senior Level
MIN. HOURS/WEEK: 20 hours
SHIFT TIME ZONE: EST
SHIFT HOURS: preferably 9 AM–1 PM
SHIFT DAYS: Monday to Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE:FEMALE
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Neutral
REGION PREFERENCES: N/A
We are seeking a professional, reliable, and experienced E-commerce Virtual Assistant to support a growing online retail business. This role will begin as part-time, with the potential to transition into a full-time position. The ideal candidate is database-savvy, highly detail-oriented, communicates professionally, has experience with social media and image and video editing apps, and can work partially during Eastern Standard Time (EST).
Responsibilities
- Manage product listings on Shopify or similar platforms (e.g., BigCommerce)
- Handle database entry of detailed product information, including specs and descriptions
- Organize and maintain product/vendor data across multiple spreadsheets and platforms
- Coordinate with vendors to collect product data and images
- Review and forward raw product images to the editing team
- Communicate with third-party vendors (e.g., product image editors in India)
- Perform basic image processing tasks (resizing, cropping, cleanup) using Photoshop or similar software
- Perform basic video processing tasks, using a phone app or Youtube video editor
- Post on social media
- Create and manage product-related email lists and communication workflows
- Provide responsive customer and vendor email support
- Use tools like ChatGPT to help with content refinement or product copy if needed
Qualifications
- 5+ years of experience as a Virtual Assistant in the e-commerce or retail sector
- Strong working knowledge of Shopify and/or other e-commerce CMS platforms
- Proficiency in Excel or Google Sheets
- Familiarity with basic photo editing tools (Photoshop or equivalent)
- Familiarity with mainstream video editing phone apps
- Excellent written and verbal English communication skills
- Highly professional demeanor and strong work ethic
- Ability to work partially within EST hours
- Experience working with product image workflows and catalog preparation is a big plus
Application software/Tools
- Shopify
- BigCommerce
- MS Excel
- Google Sheets
- Adobe Photoshop
- ChatGPT
- Youtube video editor
CLIENT INDUSTRY: Retail and e-Commerce
Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.
What we offer:
- Competitive rates
- Weekly payments
- Annual rate increase (based on performance)
- Paid time off
- Paid holidays
- Various open roles are available
- Free training and upskilling
- Constant support and guidance from managers and mentors
- Clear schedules and guidelines
- A vibrant community always ready to support you
- And more!
