Job description
Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.
Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.
With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!
How You Will Make an Impact:
- Lead and develop the catalog and content engineering teams, driving alignment with product strategy and goals.
- Collaborate cross-functionally with Product, Design, and Data teams to deliver tools that help marketers build and manage large-scale, personalized campaigns.
- Ensure your team is building scalable and reliable systems that support billions of daily personalized communications.
- Own the engineering roadmap, and help shape the future of Iterable’s customer experience platform through innovation and continuous improvement.
How You Will Make a Difference:
- Drive the development of robust catalog systems that allow customers to manage dynamic, data-driven content with precision and flexibility.
- Empower marketers with intuitive campaign-building tools that adapt to real-time customer behavior.
- Ensure performance, accuracy, and personalization at scale across all outbound campaigns, including email, SMS, push, and in-app channels.
- Champion team health, operational excellence, and engineering quality by setting strong standards and encouraging best practices.
- Foster a culture of experimentation, curiosity, and growth.
We Are Looking for People Who Have:
- Proven experience in managing and leading software engineering teams to success.
- A track record of building and scaling customer-facing SaaS products, preferably in the martech or B2B space.
- A strong product mindset, and a passion for solving real customer problems with elegant technical solutions.
- Excellent communication skills, with the ability to align technical execution with strategic goals and collaborate across time zones.
- A growth mindset, humility, and a desire to build and learn in a fast-paced environment.
Our Technology Stack:
- Programming Language: Scala
- Databases: Elasticsearch, Postgres, Redis, CRDB
- Infrastructure: Pulsar, Kafka, AWS
- Other Relevant Technologies: Docker / Kubernetes, React
Perks & Benefits:
- Competitive salaries & meaningful equity
- Private Medical Insurance
- Life/Risk Assurance
- Meal Allowance: 8.55€ per day
- Balance Days (additional paid holidays)
- Paid Annual Leave (22 days)
- Paid Sabbatical (after 4 years tenure)
- Initial laptop workstation setup
- Teleworking Allowance
Recruitment Disclaimer:
Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:
- Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
- Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
- Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.
You may see all job vacancies on our official Iterable channels:
- Official Iterable website, Careers page: https://iterable.com/careers/
- Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/
Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at [email protected] upon receiving a suspicious job offer.
Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.
