Job description
Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.
Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.
With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!
How you will make a difference:
As a member of Iterable’s growing Partnerships team, the Partner Development Manager will be at the forefront of expanding and nurturing our partner ecosystem. Your primary focus will be activating and managing relationships with agency and technology partners, driving a steady flow of partner-sourced pipeline, and collaborating on joint sales efforts to close deals. This role is highly collaborative, working closely with internal teams.
You’ll get to:
Partner Activation & Enablement:
- Identify, recruit, and onboard partners that align with our go-to-market strategy.
- Develop and execute comprehensive partner enablement programs, including webinars, certification processes, and sales toolkits, to ensure partners are fully equipped to succeed.
Pipeline Generation:
- Collaborate with partners to create joint business plans, define sales targets, and track key performance metrics, aiming for measurable increases in partner-sourced pipeline.
- Support partners in driving qualified leads and co-develop sales strategies to assist in the closing of deals.
Relationship Management:
- Build and maintain strong, collaborative relationships with partners, acting as their main point of contact and advocate within the company.
- Facilitate ongoing partner engagement through regular check-ins, business reviews, and performance tracking, identifying areas for mutual growth.
Sales Support & Deal Assistance:
- Work closely with internal sales teams to co-create compelling, partner-led sales proposals and provide ongoing deal assistance, helping to accelerate the sales process.
- Serve as a strategic advisor during joint sales engagements, offering market insights, product expertise, and partner-specific resources to support deal success.
- Act as a liaison between partners and sales to ensure smooth handoffs, providing a seamless customer experience.
Collaboration & Cross-Functional Work:
- Partner with marketing and product teams to co-create campaigns, co-branded collateral, and innovative go-to-market strategies that align with both our goals and those of our partners.
- Ensure feedback from partners is communicated to internal teams, helping to drive product innovation and strengthen the overall partnership.
We are looking for people who have:
- 3+ years of experience in partner management, business development, or a related role in a SaaS or technology company.
- Proven track record of building successful partnerships and generating partner-sourced pipeline.
- Strong sales acumen, with demonstrated experience supporting joint sales efforts and closing partner-led deals.
- Exceptional relationship-building and communication skills, with the ability to work cross-functionally.
- Highly organized, self-motivated, and capable of managing multiple projects and priorities simultaneously.
- Team player who thrives in a company-wide cross-functional role
Bonus Points:
- Prior experience within the customer engagement, CRM, or marketing automation sectors, with a deep understanding of the ecosystem and competitive landscape.
- An established network of agency and technology partners, enabling faster relationship-building and access to key decision-makers within the partner ecosystem.
Perks & Benefits:
- Competitive salary, meaningful equity, & pension
- Comprehensive Private Medical Insurance
- Balance Days (additional paid holidays)
- Paid parental leave
- Fertility & Adoption Assistance
- Paid Sabbatical
- Flexible PTO
- Monthly Employee Wellness allowance
- Monthly Professional Development allowance
- Complete laptop workstation
Recruitment Disclaimer:
Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:
- Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
- Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
- Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.
You may see all job vacancies on our official Iterable channels:
- Official Iterable website, Careers page: https://iterable.com/careers/
- Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/
Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at [email protected] upon receiving a suspicious job offer.
Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.
