Job description
The Opportunity
Seamless.AI is seeking a highly strategic and operationally-minded Senior Human Resources Program Manager to serve as a key resource across both our Human Resources and Talent Acquisition teams. This hybrid role is ideal for a program leader who thrives at the intersection of people, process, and technology—driving cross-functional initiatives that enhance the employee experience, optimize recruiting operations, and scale HR programs that support our growing business.
Responsibilities
Program Development & Implementation:
- Design, launch, and manage scalable HR programs that drive employee engagement, performance, and organizational effectiveness.
- Lead onboarding initiatives to ensure new hires are integrated with purpose and aligned with Seamless.AI’s mission, vision, and values.
- Build and manage programs that support career development, internal mobility, recognition, and employee satisfaction.
- Oversee employee feedback and engagement surveys; analyze results and partner with HR leaders to take action on key insights.
- Develop and execute internal communication strategies to increase awareness, adoption, and success of HR programs.
Recruiting Operations:
- Partner with Recruiting leadership to identify process improvements using applicant tracking system (ATS) data and performance metrics.
- Lead initiatives to streamline hiring workflows, reduce time-to-fill, and improve recruiter productivity and candidate experience.
- Own the optimization and administration of recruiting tools, systems, and training programs.
- Collaborate cross-functionally to drive projects related to employer branding, recruitment marketing, talent analytics, and content development.
- Promote best-in-class recruiting practices and training for hiring managers, ensuring consistency and excellence in execution.
Project & Change Management:
- Lead complex cross-functional projects from planning to execution across both HR and Talent Acquisition domains.
- Create and implement change management strategies that support adoption and long-term impact of new programs, systems, and processes.
- Develop and deliver communication plans that keep stakeholders informed and engaged throughout all project stages.
Stakeholder Collaboration:
- Act as a strategic partner to HR business partners, recruiting leads, department heads, and executive stakeholders.
- Facilitate training sessions, workshops, and presentations to support program rollout and success.
- Serve as a subject matter expert on HR and recruiting policies, programs, tools, and compliance practices.
Data & Metrics Analysis:
- Track and report on key HR metrics to measure the effectiveness of HR programs.
- Conduct employee engagement surveys to assess workplace satisfaction and identify trends in retention.
- Leverage data insights to inform decision-making and continuously improve programs.
- Present findings and recommendations to senior leadership.
Skillset
- Proven success in HR or Talent Acquisition program management roles, ideally in fast-paced, high-growth environments.
- Strong project management and change leadership skills, with the ability to juggle multiple priorities and stakeholders.
- Deep understanding of HR best practices, employee experience strategy, and recruiting operations.
- Proficiency with HRIS, ATS platforms (e.g., Greenhouse, Lever, etc.), and data analytics tools.
- Exceptional communication, collaboration, and problem-solving skills.
Education & Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 3+ years of experience in HR program management, project management, or a similar role.
- Strong understanding of HR functions, policies, and compliance requirements.
- Proven ability to lead cross-functional teams and manage complex projects.
- Excellent communication, problem-solving, and analytical skills.
- Proficiency in HRIS, project management tools, and Microsoft Office Suite.
Check out what our employees think about working at Seamless: CLICK HERE
Since 2015, Seamless.AI has helped sales teams maximize revenue with the world’s first real-time B2B search engine. As one of Ohio’s fastest-growing companies, we’ve earned top industry accolades, including G2’s 2025 Best Software Products (#1 Highest Satisfaction Product), Purpose Jobs’ 2024 Best Places to Work, and LinkedIn’s Top 50 Tech Startups (2020, 2022, 2023). We are committed to a diverse, inclusive workplace and do not discriminate based on race, religion, gender, sexual orientation, age, or other protected statuses. Visa sponsorship is not available; applicants must be authorized to work in the U.S.
