Job description
HR Manager
Passion Driven. Purpose Guided. Our People Make the Difference.
Why Neocol?
Neocol helps the world’s most innovative subscription companies solve their most pressing initiatives to ignite outpaced subscription performance. As the largest pure-play Salesforce Summit Partner specifically dedicated to the subscription economy, Neocol has created repeatable playbooks and assets that empower transformation at the highest level.
Day in the Life of a HR Manager
The HR Manager plays a critical role in delivering a seamless employee experience by owning key transactional and administrative HR processes. By taking on high-volume, repeatable tasks, this role frees up senior HR leadership to focus on strategic initiatives while ensuring operational excellence across onboarding, offboarding, and HR administration for our US and Canada teams. With a strong attention to detail, a service mindset, and an ability to work in a fast-paced, remote environment, this person will be a trusted, behind-the-scenes partner in creating smooth and consistent HR touchpoints across the employee lifecycle.
Own onboarding administration including background checks, system entries, new hire communications, and welcome logistics
Coordinate offboarding processes, including system deactivations, equipment returns, and exit communications
Manage administrative HR tasks such as employment verifications, attestation letters, and monitoring the HR inbox
Support manager reporting needs by pulling Lattice reports and assisting with goal tracking
Maintain and update HR platforms such as Trainual and Lattice, ensuring content is current
Track and coordinate extended PTO and foreign travel requests
Provide timely, high-touch support to employees and managers on transactional HR needs
Our Core Values in Action
- Collaboration: Across all key stakeholders (employees, partners, customers), it is essential that we work together, as a team, to drive value in every interaction and implementation.
- Creativity: We enjoy getting creative in the way we solution with our customers, work with our teammates, and drive value with our partners.
- Trust: It is important that Neocol operate in a fun, open, and ethical environment. Trust is key to our culture.
- Ownership: We are an environment focused on results and each individual has critical metrics that they are responsible for in order to help our customers and our organization.
- Passionate: Care about what you do, why you do it, and the impact that it has our customers, employees, and partners.
Required Qualifications
5+ year experience in HR coordination, administration, or operations
Proven ability to manage administrative tasks with high attention to detail and consistency
Strong written communication skills in English
Proactive, responsive, and comfortable working in a fast-paced remote environment
Ability to work cross-functionally with North America-based teams and adapt to time zone needs
Preferred Qualifications
Experience with systems like Gusto, Lattice, and Trainual
Prior experience supporting US or Canada HR processes
Familiarity with onboarding/offboarding in a remote or international environment
Previous experience with HR inbox management or case handling
A Foundation Built on a Solid Culture
- Ladies+ League
- DE&I Committee
- Neocol Cares
- Mentorship Opportunities:
- Neocol North Star Program
Please note:
Neocol is an equal opportunity employer. Neocol does not discriminate against any employee or applicant because of race, religion, sex, sexual orientation, age, national origin, ancestry, disability, arrest or conviction record, marital status, military service or any other characteristic protected by applicable local, state or federal law and reasonably accommodates applicants and employees as required by applicable law.
