Job description
Senior Implementation Consultant – Higher Education (SIS/LMS/CRM) – LATAM based only candidates
*Open to Latin America Only*
At Talentus Global, we are looking for you!
We are a US company with a strong presence in LATAM and across 20+ countries around the world. Some of our key near-shore BPO services include: smart-sourcing, dedicated or cluster teams, managed IT services, software outsourcing and the top ERP & CRM solutions, driven by our practices across many different industries, including Higher Education.
We are currently looking for a Senior Implementation Consultant – Higher Education (LATAM-based, SIS/LMS/CRM) to become a valuable addition to our dynamic team!
Location: Latin America (Remote – with potential travel)
Employment Type: Full-time / Contractor
Department: Professional Services / Implementation
Reports To: Project Director
Position Summary:
We are seeking a highly motivated and experienced Senior Implementation Consultant based in Latin America, with a strong background in Higher Education technologies, including Student Information Systems (SIS), Learning Management Systems (LMS), and Customer Relationship Management (CRM) platforms.
You will work with higher education institutions throughout LATAM to deliver successful end-to-end implementations based on global SIS/LMS/CRM solutions. This includes gathering requirements, configuring systems, training users, and supporting go-live—all while aligning institutional goals with system capabilities.
Key Responsibilities:
\* Participate and lead Pre-Sales presentations and calls.
\* Lead SIS, LMS, and CRM implementations for colleges and universities, ensuring seamless onboarding and configuration.
\* Conduct virtual workshops to gather institutional requirements and define business processes.
\* Collaborate with technical teams on integrations, data migration, and customizations.
\* Configure applications based on documented needs and best practices.
\* Train administrative and academic users (registrars, faculty, admissions, etc.) on platform functionality.
\* Develop implementation artifacts such as project plans, process maps, configuration guides, and training materials.
\* Support testing, troubleshooting, and go-live readiness.
\* Ensure excellent customer satisfaction, acting as a trusted advisor throughout the engagement.
\* Communicate proactively with LATAM-based teams and clients, managing time zone differences and cultural nuances effectively.
Required Qualifications:
\* Based in Latin America and fluent in English (C1 or better) – strong verbal and written communication skills required.
\* 5+ years of experience implementing or supporting systems in Higher Education, specifically:
\* SIS (Banner, Anthology, Workday Student, Jenzabar, Thesis, Power Campus)
\* LMS (D2L, Canvas, Blackboard, Moodle)
\* CRM (Salesforce, Slate, Dynamics 365, Element451)
\* Strong understanding of academic and administrative processes (enrollment, grading, admissions, financial aid, student success).
\* Proven ability to manage multiple implementation projects in parallel.
\* Comfortable working in remote and multicultural teams.
\* Experience using project collaboration tools (e.g., Jira, Confluence, Asana, Teams).
\* Spanish fluency is required for effective communication with LATAM clients and prospects.
Preferred Qualifications:
\* Experience with cloud platforms (Azure, AWS), APIs, and data integrations.
\* Experience in U.S. higher education environment or with U.S.-based EdTech clients.
\* PMP, Scrum, or other project management certifications are required.
\* Portuguese fluency is ideal but not required
Benefits & Perks:
\* Competitive contractor model
\* 100% fully remote work model
\* Salary in $USD
\* Exposure to global EdTech projects
\* Growth opportunities in a dynamic and expanding team
\* Cross-cultural work experience with U.S. institutions and teams
\* Bonuses based on performance and success criteria
\* Paid vacations
\* Day off for birthday
\* Benefit courses and/or certifications
\* Professional development and career advancement opportunities
\* Entrepreneurial and team-oriented culture
If you do not possess the qualifications listed above, we will not consider you.
Join us if you have what it takes to be part of the Talentus Global Team!
