Job description
Join New Era Technology, where _People First_ is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.
Job Title: Senior Network Administrator
Company: New Era Technology
Employment Type: Full-time, Permanent
Work Mode: Remote / Hybrid (from Hyderabad or Bangalore offices)
Work Hours: Monday – Friday, 6:30 PM – 3:30 AM IST (Night Shift)
Experience: 10+ years
About Us
At New Era Technology, we are passionate about delivering world-class technology solutions that empower businesses. With a global presence and a commitment to innovation, we support our clients in navigating the rapidly evolving digital landscape. Join us and be a part of a collaborative, forward-thinking team dedicated to making a meaningful impact.
Position Summary
We are seeking a highly skilled and experienced Senior Network Administrator to join our IT team. This individual will be responsible for the design, implementation, support, and optimization of our network infrastructure in a Fortinet and Cisco environment, with additional responsibilities in VMware, Azure, Active Directory, Microsoft 365, and monitoring tools. The role also includes supporting internal teams and select customer environments.
You will be a key contributor to the overall security, efficiency, and performance of our network systems while following best practices and ensuring high availability and reliability.
Key Responsibilities
Design, deploy, configure, and troubleshoot network infrastructure including SD-WAN, VPNs, routers, switches, wireless APs, and firewalls.
Maintain and manage Fortinet devices (FortiManager, FortiAnalyzer, FortiClient, FortiCloud, FortiNAC).
Participate in network-related audits, DR tests, vulnerability assessments, and penetration testing.
Support and monitor network performance, generate performance reports, and recommend optimizations.
Oversee data center networking components, including UPS and HVAC interfaces.
Assist in creating and maintaining network topology diagrams, inventory, and documentation.
Develop and maintain policies and procedures for network usage, administration, and security.
Provide expert-level escalation support to internal teams and customers.
Collaborate with global IT teams and external vendors on project rollouts and issue resolution.
Mentor junior staff and contribute to knowledge-sharing and training initiatives.
Monitor incident tickets, alerts, and change requests, and provide timely resolution.
Technical Expertise
Strong hands-on experience with Fortinet (mandatory).
Solid understanding of Cisco (preferably CCIE certified), Cradlepoint, and Meraki solutions.
Experience with Microsoft Azure, Windows Server, Active Directory, and M365.
Familiar with network cabling, terminations, and using packet capture tools for troubleshooting.
Exposure to hosted Unified Communications platforms and Cisco Call Manager (a plus).
Expert-level knowledge of Fortinet devices:
FS-548D, FS-3032E, FS-1024D
FG-1200D, FG-500E, FG-200E, FG-60F
Required Qualifications
Bachelor’s degree in Computer Networking, IT, or related field; or equivalent work experience.
Certifications in Fortinet (NSE 1–3), Cisco (CCIE), CompTIA, Microsoft, Linux, or ITIL preferred.
Minimum 10 years of experience in network administration.
Strong knowledge of NAT, traffic rules, Layer 3⁄7 protocols, and firewall security best practices.
Excellent communication, problem-solving, and documentation skills.
Ability to work in a fast-paced, collaborative, and global environment.
Flexible with after-hours and weekend work during planned upgrades or outages.
Work Environment & Physical Demands
Hybrid or remote role based out of Hyderabad or Bangalore, India.
On-call availability for emergency situations.
Indoor office work; may require prolonged sitting, using a computer, and phone communication.
What We Offer
Opportunity to work in a global, innovative, and collaborative team.
Exposure to cutting-edge networking technologies and enterprise infrastructure.
Flexible work model – remote or hybrid.
Competitive salary and performance-based rewards.
Permanent role with long-term career growth potential.
Ready to build a smarter network with us?
Apply now and be part of New Era Technology’s growing global team.
New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
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